Pure Suites in Scottsdale, Arizona

“Great Stay!”

“Not much value for the price. We had to clean quite a bit for our comfort level. There was a fairly rude exchange from the host to me when I made them aware of a leak in the property’s hot water heater. Not impressed.”

“This stay was a nightmare — the worst I’ve had on Airbnb. The unit arrived in unacceptable condition: intermittent/no internet (briefly came back then failed again), pests (bugs and a centipede), a kitchen shelf hanging on a single screw, and filthy, dusty surfaces I had to clean. The host was hostile, locked us out, said “I’d like to see you suffer, so wait a bit longer,” and abruptly terminated our reservation at 5:00 p.m. while keeping the door locked on us. She accused me of not including my toddler when booking, and charged an unreasonable fee with no itemized receipt, and demanded a $75 Cox technician visit. This was stressful and unsafe to my family and me. The only upside was the great location and property potential. Airbnb Support has been helpful and is working to resolve it. Host will attempt you to book with them directly and not via Airbnb- please please do not fall for it!”

“Awesome stay!”

“Stayed a month, no issues. Lots of space and nice amenities.”