OwnIn LLC Property Management in Scottsdale, Arizona

“Overall it was a solid place to stay. Beds were comfortable enough, it was clean, and near a nice mall for those that want to shop. There were two main things that detracted from it. The first was that it was advertised as having access to a pool except there was no pool key so that we could get into it. When I mentioned it the issue was ignored until after I checked out dispite other communications after the mention. While that may jot be a big deal to all, I wouldn't have booked if I knew I couldn't get into the pool. The other issue was trying to relax at night and watch a show. The TV is right next to the AC unit so whenever it kicked on (and it is neccessary in 100 degree AZ heat) it completely drowned out the TV sound. The TV setup would benefit from an inexpensive soundbar to project the sound into the room to help counter this issue. The built in speakers just don't cut it. The TV issue knocked down my rating a 1/2 star, the inaccessible pool the other 1 1/2.”

“Berny's place was very comfortable and was in a great location. When we first checked in the place wasn't cleaned yet from prior guests. we had to wait about 45 min for it to be cleaned, but once the place was cleaned we had no issues”

“They advertised the place as a gated community and it is not. As soon as we walked in, we could smell the mold and smoke inside. We found mold all along the master bedroom wall and left immediately.”

“As I stood facing the door there is a lot going on: A Ring type camera, an old broken doorbell, a gold knocker and a real estate lockbox screwed to the door at eye level and below it by door handle with key insert and a Schlage key lock. Since there isn’t a light by the door, and a second-floor walkway directly above made it short of impossible to notice the numbers on what’s described as a keypad. We spent 10 minutes trying to get the 4-digit lockbox to open which didn’t work. While we were there, we sent a message to Berny asking for help but didn’t hear back so we left until the next morning until being told it was our mistake. We went back and I was finally able to see that there were faint numbers associated with the keypad situated about 4’ from the top of the door. But still only 2-3 of the numbers were easy to see because of a dark plastic over the numbers. I did report that from the parking lot I could see that the TV was on. More lighting needs to be added.”

“Great stay at Berny’s place in Scottsdale. This is our 3rd year in the same complex and we love the pool, hot tub, great location. We asked for an early check in and were told that he would get back to us and never did. The place could use a few more items like extra blankets, towels, pillows to be a little more homely and comfortable but overall a fantastic stay, and would recommend!”