Manager Review

Casago in Phoenix, Arizona

4.75

This is the local review page for Casago in Phoenix, Arizona. Amongst managers in Phoenix, Casago currently ranks 12 of 17 on guest satisfaction. See the top ranked vacation rental managers in Phoenix, or see homeowner reviews of Casago on their profile.

Casago's guest rating in Phoenix, Arizona of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Phoenix.

Recent guest reviews

Mary RMay 2026
The house was beautifully furnished. The kitchen was pristine with high end appliances. The pool was very nice. Having said that the air conditioning was not as effective as it should have been. the temperature kept going from to cool to warm. Also the toilet paper was horrible like tissue paper whats up with that?
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MariaMay 2026
Unfortunately, our stay at this Airbnb was very disappointing. The house had ants throughout the property, including in areas where food was kept, which made the stay very uncomfortable. We contacted the management company multiple times, but the issue was never properly addressed during our visit. The lack of response and urgency from management was frustrating, especially considering the condition of the home. We were expecting a clean and well-maintained property and did not feel that standard was met. I hope the owners take this feedback seriously and improve the experience for future guests.
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May 2026
Na
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TkApril 2026
My family had a great time here! We’ll be back
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April 2026
We had a great stay overall! The home comfortably slept all 10 of us, which made it perfect for our group. It was spacious, clean, and having three bathrooms was a big plus. However, there were just two toilets in the home. The master bathroom, while nice, didn’t have a toilet, which made things a little tricky with a larger group. There were two locked doors in the master bathroom that one could have potentially had a toilet behind, but we did not have access to it. We were not expecting this as it was advertised as having three bathrooms. Additionally, there were labels on the thermostats to not turn the AC below 72°. This was a tad warm for our group, especially considering we were in the desert!! Communication with the host was easy.
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