GoodNight Stay in Arizona

“We rented this home for my father’s 75th birthday celebration with grandparents and young children. Unfortunately, the experience was extremely disappointing. The house was not ready at check-in, and the cleaners left all trash bins full. Communication with the host was poor throughout our stay. Most concerning, none of the exterior doors worked. After more than 15 calls, we were told one door was operational and that we were mistaken. Only after sending video evidence did management admit the housekeeper may have broken the last working door before our arrival. The property is much more worn down than the photos suggest. The pool was unusable due to a large wasp infestation, and we were told no maintenance would be provided during our stay. We checked out after 24 hours and had to find other accommodations. I would not rent this property or use this management company again. DO NOT RENT THIS HOUSE Thank you to Airbnb for stepping in and helping us find new accommodations quickly”

“Upon arrival, we found the pool half empty, filthy, and a hose draped over the side. I was told my the property manager they had an “issue” with the pool and it had to be drained the day prior. We specifically booked a home with a pool and therefore requested a refund. I was abruptly told a refund would not be issued, they would “try” to get a pool technician there the next day, and a refund would not be issued. The host is a property management company that is clearly only looking at income generated and withholds essential information seeing they were aware there was an issue with the pool. I share all of this so future guests have full clarity about how issues are handled by the host. We decided to rent an alternative home with working pool for our trip and had to utilize Airbnb support to remedy the situation. Beware of this host…as a guest and host wanting to utilize a property management company.”

“Really enjoyed the property!”

“A private, beautiful home. A great place for the family. Great pool. Easy access to restaurants, shopping, hiking. Would stay here again in a heartbeat. Thank you very much!”

“Place is beautiful. Very close to everything we wanted to do ! Id definitely stay here again !”