Casago in Chandler, Arizona

“Amazing stay, beautiful home, very clean, pool was beautiful and fun. Had all the amenities we needed and the host responded quickly when we needed something!”

“Excellent stay. One of my favorite airbnb stays. House was spacious with comfortable and clean furniture with plenty of linens and kitchen appliances and dinnerware. The neighborhood was very nice and walkable with a park within walking distance. The hosts were very responsive and helpful. Highly recommend! Would definitely stay here again.”

“Unfortunately, we never actually stayed at this property due to a death in our family. We reached out immediately, offered documentation, and asked if the owners would work with us on a refund. While the management company seemed willing to help, the owners ultimately refused. We then asked if other family members traveling to Chandler could use the reservation instead, but communication was extremely slow and lacked urgency. We didn’t receive a meaningful response until the final day of the reservation — far too late to make arrangements. Meanwhile, the property sat empty the entire time, yet the $252 cleaning fee was still kept. As owners of a very successful short-term rental ourselves, we understand policies — but we also understand compassion and customer service. We have refunded guests in similar situations because people matter more than profits. The lack of empathy, responsiveness, and basic customer care here was extremely disappointing.”

“Nice house in a nice neighborhood”

“Super nice place and easy to use. Nice neighborhood and accommodating hosts.”