Manager Review

Casago in Chandler, Arizona

4.67

This is the local review page for Casago in Chandler, Arizona. Amongst managers in Chandler, Casago currently ranks 2 of 3 on guest satisfaction. See the top ranked vacation rental managers in Chandler, or see homeowner reviews of Casago on their profile.

Casago's guest rating in Chandler, Arizona of 4.67 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Chandler.

Recent guest reviews

MorganMay 2026
Amazing stay, beautiful home, very clean, pool was beautiful and fun. Had all the amenities we needed and the host responded quickly when we needed something!
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StacyMay 2026
Excellent stay. One of my favorite airbnb stays. House was spacious with comfortable and clean furniture with plenty of linens and kitchen appliances and dinnerware. The neighborhood was very nice and walkable with a park within walking distance. The hosts were very responsive and helpful. Highly recommend! Would definitely stay here again.
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DianeMay 2026
Unfortunately, we never actually stayed at this property due to a death in our family. We reached out immediately, offered documentation, and asked if the owners would work with us on a refund. While the management company seemed willing to help, the owners ultimately refused. We then asked if other family members traveling to Chandler could use the reservation instead, but communication was extremely slow and lacked urgency. We didn’t receive a meaningful response until the final day of the reservation — far too late to make arrangements. Meanwhile, the property sat empty the entire time, yet the $252 cleaning fee was still kept. As owners of a very successful short-term rental ourselves, we understand policies — but we also understand compassion and customer service. We have refunded guests in similar situations because people matter more than profits. The lack of empathy, responsiveness, and basic customer care here was extremely disappointing.
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DeneceMay 2026
Nice house in a nice neighborhood
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April 2026
Super nice place and easy to use. Nice neighborhood and accommodating hosts.
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