Poole and Associates reviews in Alabama

“Great place, we would come back. Everything was nice inside, except for the understanding of having a washer and dryer in the unit…Instead it was on the floor and wld coat over $5 for a small load. Also, I expected there to be an outside hot tub and there was not. Besides those couple things, we really enjoyed our stay besides having to leave 2nights early due to the hurricane.”

“It was a beautiful home but we definitely had higher expectations. When we got there the house was 85 degrees and come to find out the AC unit wasn’t working. We had to wait about 2 hours for someone to come out and fix it. They only provided 1 trash bag for 5 people for 5 days. The big outdoor trash can was at the end of the driveway when we got there which wouldn’t have been a problem except it had been raining and the entire end of the driveway was flooded. We let them know and they said they would send someone to pull it up since it was sitting in 2 feet of water but that didn’t happen. They didn’t have any smart TVs/Rokus which to be honest when you are spending 1500 dollars for 4 night those little things matter. The internet was also not good and we had to run our IPADs off my hotspot to watch TV. the beds were comfortable and the kitchen was well stocked with cooking supplies but it was a little disappointing”

“Overall the location and description of the Airbnb was very accurate. Upon arrival there was a used pregnancy test in the kitchen cabinet and a bloody tampon in the toilet. Clearly this is not the expectations of the host or management company with their cleaning crew. We didn’t make a fuss, it was comical and basically became apart of the experience. We made jokes the whole stay of “she ain’t pregnant”. Location was very walkable, the beach was amazing. Management is so responsive leading up to check-in. Definitely great Airbnb and as someone who knows what it’s like dealing with contractors and previous guests, we rolled with the punches knowing management was doing their absolute best!”

“The only complaint we have is that it was under construction and we were not made aware. The noise was ridiculous! The workers were rude. They blocked us in our condo for an entire day! The conditions were unsafe with no posted signs! The workers set off the fire alarm and we counter out for ten minutes until they removed everything! I was told I would get a distant and didn’t receive a dime!”

“Very clean, quiet. Easy to get to and close to everything”