Vacation Homes Collection reviews in Gulf Shores, Alabama

“The house was beautiful and situated in a private neighborhood that was quiet, yet close to action and an easy walk to the beach. We had to leave early due to the hurricane. Originally. A voluntary evacuation was issued, which we heeded, but were told we we not get a refund unless it was mandatory. That was my only "complaint". Otherwise the property and the check in/out procedures were great. We even got to use the kayak on site before we left!”

“The house itself was great, and we really enjoyed the property. There are a few things I think future guests should know. While the beach is technically within walking distance, it’s not a particularly realistic walk, especially if you’re carrying beach gear. I would definitely recommend driving or renting a golf cart. The house is also tucked away and somewhat difficult to find, so more detailed check-in directions would be helpful. Our biggest frustration was the communication surrounding the hurricane that developed during our stay. We received inconsistent information about what we were expected to do to prepare, which made an already stressful situation more frustrating. We were also expected to move all of the outdoor furniture inside ourselves. We were told multiple times that someone would be coming to check on the property, but no one ever showed up. We understand that severe weather creates unexpected challenges, but clear, consistent communication and follow-through are es”

“We really enjoyed our stay. The condo is in a great location. Easy to get to restaurants and shops. Directly on the beach with outdoor pool and restaurant right below also. The only thing I felt needs to be more clear/transparent is the parking. There is a small lot directly on the property but it fills up fast. The bigger lot is across a 4 lane road. Theres a crosswalk but when we arrived the road was flooded to our calves due to water from a rainstorm. It wasnt a deal breaker for us, but i would have liked to been informed about the parking situation more clearly on the front end.”

“We had a nice stay overall. There were ants on the counters and in the bathroom, and the bed in the primary bedroom was very noisy whenever we got in or out of it. Aside from those issues, it was a nice place, and we enjoyed our time here.”

“Our main issues weren’t really fixable by the host company. We have very loud people above us which made it difficult to relax and rest. This would be inportant for people to know if they are looking for quiet. We heard everything above and beside us. Also while they cannot control rude people leaving a mess there were issues with cleanliness outside the room. The same trash was in the stairwell and outside the entire 5 days we were there. The one thing that would have been nice is more amenities inside the room. This was the biggest difference we noticed not having an individual run the bob. No extra paper towels or TP, no coffee or tea. I guess it just wasn’t warm and inviting. Those are small things I know but it was definitely noticeable when you have stayed places where the host goes out of their way to make it a home away from home.”