Manager Review

Poole and Associates in Gulf Shores, Alabama

4.34

This is the local review page for Poole and Associates in Gulf Shores, Alabama. Amongst managers in Gulf Shores, Poole and Associates currently ranks 29 of 30 on guest satisfaction. See the top ranked vacation rental managers in Gulf Shores, or see homeowner reviews of Poole and Associates on their profile.

Poole and Associates's guest rating in Gulf Shores, Alabama of 4.34 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Gulf Shores.

Recent guest reviews

LauraJune 2026
I wish I could say I loved it. With kids, there are many flaws for this space. The AC was broken upon arrival, and was not fixed until 5pm the next day leaving the room between 75-80 degrees on the first night. Next, the TV was stuck in store mode and extremely difficult to navigate rendering it almost unusable. Third, the shower needed major upgrading and work orders were not fixed despite being put in before our arrival by different guests. The shower was unusable until 7pm the next day, and the tub did not have a stopper even when the shower was fixed. Lastly, some of the blinds were broken and already falling off and fell off during our stay due to basic usage such as lifting them up and down and there were no curtains to block light from coming in at 5am with the main bed being placed directly between two windows. As far as cleanliness it was not bad, and they provided many towels. However there is no where to get extra on site and you must call to request any.
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JacobJune 2026
This is a good condo. The main pool is great for kids and the adults pool is also very nice. Close beach access with reasonably priced chair rentals. We had what we needed to cook and enjoy ourselves.
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AdamJune 2026
Was a good stay overall with my little family. Wasn’t the cleanest I’ve ever stayed at, just needs a good deep clean. Didn’t realize it was a studio until we got there but that was my fault for not doing more research. Loved the resort & area.
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KacieMay 2026
The place was clean, and just like the pictures. Great location. Only complaints were the pool wasn’t cleaned the day we arrived (dead baby birds in the filter), and they only supplied us with one roll of toilet paper in each bathroom for the 4 nights we had reserved.
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DemetriaMarch 2026
Very peaceful great location Linen was dingy, directions was awful, you have to pay for second parking pass… water was closed, tub was clogged, pots was burnt, very dusty… my daughter liked it so we stayed & clean what we could because it was her birthday weekend and she really wanted to go to the beach and also couch was flithy I’m hoping it was just the unit we was in because other reviews was awesome but our unit wasn’t all that and very dusty and also they give you cheap soap jergens almond scent, cheap paper towels and tissue porch had debris (spider webs and water bugs) even found 2 dead ones inside overall NOEL was very helpful and pleasant everyone else I spoke to wasn’t even the housekeeping manager she couldn’t even give us directions to our unit she told us to walk around and find the unit because it can be confusing which it wasn’t all she had to say that the triple numbers was to the right when you enter And something bit my family member up don’t know what yet
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