Manager Review

Coastal Stays Vacation Rentals reviews in Gulf Shores, Alabama

4.72

Coastal Stays Vacation Rentals holds a 4.72 guest rating in Gulf Shores, Alabama, computed from 236 guest reviews across the vacation rentals they manage there. That ranks them 27 of 53 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Gulf Shores, or homeowner reviews of Coastal Stays Vacation Rentals on their profile.

Coastal Stays Vacation Rentals's guest rating in Gulf Shores, Alabama of 4.72 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Gulf Shores.

Recent guest reviews in Gulf Shores

KorieJuly 2026
“We had a great time! And it is nice to be right on the beach! 🏖️”
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TeresaJuly 2026
“7 adults 3 cars ....and only 2 cars were allowed to park. That was an issue since every driver had a handicap situation. This was probably the Lighthouse policy.”
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Tiffanie AmandaJuly 2026
“It was a great stay just on available parking but was very clear about that at booking! Would definitely recommend.”
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KrisJuly 2026
“The condo is beautiful and very close to beach access through building. The description is on point. It served my family well and we enjoyed the stay overall. The pool areas are great! Two things that bothered me: For the price and style of resort there should be an attendant at each building during check in to assist with cart accessibly. On high check in/check out days for sure. The first day of our stay I noticed that the kids room/twin bed rooms TV was not working at all. I notified Kelly and got no assistance. Kelly gave me WiFi assistance for a TV that I repeatedly stated was black! Can’t really connect a tv to WiFi if the screen is black! During our stay no one came to look at it or fix it!”
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McKensieJuly 2026
“The location was amazing, and the view was even better than the photos — they truly did not do it justice. The condo itself was beautiful, but the cleanliness was disappointing. The comforter had multiple stains, and basic items like an iron, blow dryer, kitchen hand soap, and enough trash bags for the week were missing (only one bag was provided). Communication was lacking. I let the hosts know we would arrive a day late due to a canceled flight and never received a response. They did address the issues we brought to their attention, but communication felt cold and impersonal. We were also surprised by the required contract, $300 deposit, and numerous rules with potential fees, as these were not disclosed in the listing. Overall, the location and view were excellent, but the cleanliness, communication, and unexpected requirements impacted our stay.”
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