Manager Review

Smith Lake Rentals in Crane Hill, Alabama

4.42

This is the local review page for Smith Lake Rentals in Crane Hill, Alabama. See homeowner reviews of Smith Lake Rentals on their profile.

Smith Lake Rentals's guest rating in Crane Hill, Alabama of 4.42 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Crane Hill.

Recent guest reviews

September 2025
Views where amazing and the lot was one of the best I've seen. House could use a little work. Beautiful views
airbnb
August 2025
Will definitely stay again. The lake was peaceful. My boys loved jumping off the dock
airbnb
August 2025
Will definitely stay again
airbnb
July 2025
Sunset rock was a beautiful location. Plenty of room. Had everything that you need there. More emphasis needs to be put on the climb up and down to the dock. We almost brought my older parents and they would have struggled. Also the steps and deck around the house are old and have several really bad weak places. Very unsafe. We actually fell through one of the lower steps on the walk down to the dock. Also if you go in armed months, the afternoon sun gets the inside temp into the mid 80s even with the AC on full blast and portable units going. It would not cool off until an hour often sunset. We absolutely loved everything else though. If you are careful, the steps can be used without problems. The place is older and dated but it’s still very nice.
airbnb
July 2025
That was the minor stuff. Major issue was that late on the last afternoon our dog started barking. When we returned to the living room there was a snake skin on the coffee bar that was not there 20 min prior. Reached out through Airbnb but did not get a response. We elected to leave. Next day I called the realty company. Benjamin chastised me for not calling him directly. Said it was a decoration and indicated we should not have left. He hung up on me. I called him back he said he denied hanging up on me because he said goodby or something to the same. He then said “ I assume you are an adult”and should understand it was just a decoration. I kept telling him it was not there 20 min before. The owner the next day send me a picture with the snake skin in it. It was on the middle shelve however the shelf had been rearrange since the picture was taken and there was not room for the skin on that shelve. I have pointed this out to them but have not heard back. Would not recommend.
airbnb