West Coast Homestays

“Great location! But keep in mind it’s on the street closer to the bay so you have to cross traffic to get to the beach! Wasn’t an issue at all for us tho! Had a few issues with the AC but hosts were super responsive. The house was a bit sandy when we arrived and as mentioned the parking spot is really tight. We had an SUV and it fit but was stressful every time”

“Positive: central location, close to lots of attractions. Nice home and pool. Safe neighborhood. We stayed for 4 nights. Issues/responses: 1) Check-in instructions say that there should be at least 2 keys available. There was only 1, and it took them 2 days to get us another copy. 2) The listing says the home can sleep 14 people, so you'd expect sufficient extra blankets and bedding in case people get cold. We messaged asking where the blankets are on the first morning, were then given wrong info on the location. Went 2 additional days without enough blankets. Some were ultimately sent via Amazon so we had enough blankets for 2 nights. 3) Pool cover wouldn't retract all the way. Host says, will fix later. 4) AC in ADU went out on evening of last night. Host just sent troubleshooting tips which didn't work. 5) Paid for pool heating x 3 days, but 1st day didn't hit temp until evening. -- Host gave a small $200 refund. I'd rather just have a positive and pay full price.”

“We were happy with our stay. Beautiful home and great outdoor spaces as advertised. Proximity to PB & La Jolla were great. Mark communicates extremely efficiently. READ BEFORE BOOKING: There are signs posted all over the property & in the rules about “quiet curfews” & “do not look over the wall at the neighbor’s house”. Pretty commonplace & common sense. However, Right after check-in, we glanced over the wall to determine proximity to the the neighbors so as to not turn music on too loud etc. Within 5 minutes we got a message that the neighbor texted the owner about us “looking into their property”. The next morning, the hot tub or pool mechanicals turned on before 8am. The neighbor scolded me as I was cleaning up for “being loud during quiet hours”. This was a significant buzz kill. The entire allure of this home is the outdoor space & we became fearful to use it after 7pm because we didn’t want the cops called for boisterous laughter or splashing too loud in the pool.”

“The owner was responsive, kind, and pro-active. Not their fault that the cleaners mislead them on the lack of cleanliness. They had the cleaner come out to clean the floors, but to no avail. Beautiful location and home! Need (owners) to do a full walk-through to fix window covering (lacked privacy as it was broken), check for thorough cleaning and maintenance. Blankets, etc. needed to be washed. All in all-beautiful property and responsive host. Would stay again-definitely! However-they need to hire new cleaners!!!”

“Pros: The Airbnb was clean, spacious, and comfortably accommodated our group of 10. There were plenty of bathrooms and common areas, a beautiful rooftop view, and a great location. The hosts were also very responsive and accommodating. Cons: The AC needed to be fixed twice during our stay, which required coordinating with maintenance and letting people into the property. The pool was dirty upon arrival, and although someone was sent to clean it, we lost an entire day of pool use. Unfortunately, a significant portion of our short trip was spent communicating back and forth with the hosts to resolve these issues. Overall, the property was great for a large group, but the maintenance issues did impact our experience. I do appreciate that the hosts acknowledged the inconveniences and compensated us accordingly. If the pool/AC issues were fine, the stay would have been perfect.”

“Upon entering the home, we noticed bugs at the front door. The door to the laundry room was broken bug in the master bedroom, underwear, and dirty towels hanging in the master bathroom. The house is smaller than picture shown backyard is very small, the pool was dirty and useable. We stayed in the house all of 15 minutes and knew we needed to find other lodging. This home was clearly not maintained!”

“The location and view is worth 5 stars. The rest fluxes from a 3 for comfortably, poor guest bed, not enough airflow to maintain a decent temperature, appliances that didn’t work, unsafe and rusted items that broke and caused some injuries, that would have been severe if things went wrong (an umbrella was rusted open, caught the wind, and slammed down on my head in front of my 2 year old daughter…which didn’t get replaced during our stay, so my wife couldn’t enjoy the back patio without getting sunburned), and 4-5 rusty propane tanks just laying about for no reason on the patio. I totally get the upkeep is hard on a vacation property on a beach, but it can be done better. The location was fantastic and the beach access made it so wonderful. Fix the rest, and we would come back for sure. Thanks for at least the offer to check in or out late for $25 per hour. The question I have is, if I left at 9am and checkout was 10am, do we get a $25 refund?”

“The house is gorgeous and clean, and the views and hummingbirds are amazing. The hosts were extremely communicative both before and during our stay. Unfortunately we had to keep communicating as there were several outdoor amenities needing attention or just plain broken and unusable, and a few maintenance issues inside as well. Unfortunately only one issue was able to be addressed during our stay. It's a beautiful home and we hope that it will be brought up to the standard shown in the listing with the needed fixes.”

“- House number missing a digit. - Living room portable AC not blowing cold air, which affected our comfort during the stay. - Freezer not working, which caused the meat we brought for our food to thaw and created an inconvenience and potential food waste. - Master bathroom vanity lights flickering. - Cracked drinking glass, Two of the drinking glasses provided were cracked. My niece used the glass without noticing the crack initially and only realized it was cracked halfway through using it. - Plates, cups, and drinking glasses needed to be cleaned before use. - Two stand fans providing insufficient airflow, Although both fans were technically working and the propellers were spinning, they produced very little airflow and were not effective in making the room comfortable. Repair technician arrival late, we lost a significant time. We would appreciate it if you could reconsider the compensation and provide a more reasonable offer so that we can reach a fair resolution.”

“Before our trip, I reached out to the host asking how many bikes and boogie boards were available. I never got a straight answer. Upon arrival a man was there fixing the bikes, who said these bikes CANNOT be fixed. Once inside the house, there was a Squirrel on the bed in the master bedroom, looking at me like I just invaded his home. Black ants inside the house. The couch was broken down and hard to get out of. The Host sent 2 guys to remove the squirrel, they tried using the boogie boards to remove the squirrel. They were unsuccessful. There was a hole under the sink where the squirrel had come through. We opted to cancel our reservation and the host sent our money back. Airbnb has their call center in another country and they are very difficult to understand. They did not help to find us a new place to stay or offer any compensation.”