Vacay Mode Management

“Our experience with this property was one of neglect and poor property management. We were welcomed by gnats and flies through the place due to the house temp sitting at 81°F @ 75.5%humidity with a hint of body odor. In addition to the poor conditions we found the place in the kitchenware scissors had human hair wedged in the blades. The place had clearly NOT been cleaned since the previous tenants. According to the Host this was an overbite on their part. My frustration is that I am traveling for work putting in 14+hr days. All I want is a nice place to stay at an affordable price. This was worse than a motel at the price of a luxury BnB…. I would hope yall read the reviews before booking. There is a theme. And it seems like a lack of care or attention.”

“This host needs to pay more attention in cleaning the place before renting it out. The smell at the house was horrendous, especially in one of the bedrooms. Roaches were seen alll over the place (alive) and the overall cleanliness was disgusting. That unit needs to be gutted and redone. The pictures used to advertise it were AI modified cause its totally different from whats there now. Would not recommend at all to anyone to stay.”

“you have received the complaint with videos and pi c tures. it's fraud”

“terrible experience bathroom stopped working couldn’t shower for the whole trip never was fixed un needed noise coming from the laundry room”

“This stay felt completely misleading. The pictures looked much better than the actual property, and the reality did not match what was advertised at all. It honestly felt like being catfished. The furniture was in poor condition. The couch had stains, the chairs were peeling, and the bed was small, unstable, squeaky, and uncomfortable. There was also a strange odor throughout the unit that made the stay unpleasant. To make matters worse, we found roaches inside the unit, which was completely unacceptable and raised serious concerns about cleanliness and maintenance. Because of the condition of the property, I contacted the host and requested a refund. In my opinion, advertising a property that looks nothing like the actual unit is unacceptable. The location and overall condition were very disappointing. Overall, this was a terrible experience. Between the misleading photos, poor furniture condition, strange smell, roaches, and the unauthorized disposal of our food, this stay fell below”

“Stay away from this place. The room was nothing as describe in the picture. It's in a very sketchy and unsafe neigborhood. The room was dirty and we found rat feces in the closet.”

“The place was okay my pillows were taken by the staff asked management could I pick them up they claim to have not seen them I was only gone for about an hour so someone took them and they acted like they didn’t have any knowledge of pillows being left behind. The street is really small nowhere to really park your vehicle it’s okay for a one night stay”

“This was a very uncomfortable and disappointing stay. There were people sleeping in the back of the property that we were not informed about, which made us feel uneasy and unsafe the entire time. On top of that, the AC unit was leaking water, which is unacceptable and clearly not maintained properly. There were also small flying bugs in every room, making it hard to relax or feel clean in the space. Overall, this place did not meet basic standards of comfort or cleanliness. I would not recommend staying here.”

“This home needs not to be listed until the pest issue has been taken care of ! The owners are very aware of the problem but very inconsiderate and nonchalant about the matter creating a very uncomfortable experience.”

“I would strongly advise future guests to avoid this property. The condition of the unit was unacceptable and raised serious concerns regarding basic sanitation and maintenance. There were visible stains on the walls consistent with what appeared to be dried blood, and the HVAC air filter was extremely dirty, indicating it has not been replaced or maintained in a very long time. The bathroom was in poor condition — there were bugs present, along with visible hair throughout the shower and on surfaces. The toilet was not properly cleaned, making it unsanitary to use. This level of cleanliness falls far below standard expectations for any rental, especially one listed on Airbnb. Until the host addresses these issues thoroughly, I cannot recommend this property to anyone.””