Manager Review

UMB Vacations

UMB Vacations's guest rating of 4.50 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

RalphMay 2026Panama City Beach, Florida
Beautiful condo and felt like home would be ready to come back
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KathyMay 2026Panama City Beach, Florida
This condo was exactly as advertised. It has a fantastic view and had everything we needed for the two of us.
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AaronMay 2026Panama City Beach, Florida
Beautiful views and a well furnished and decorated space.
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CarolApril 2026Destin, Florida
Easy beach access- very walkable! Comfortable accommodations and nice linens… kitchen area small, but has all cooking essentials.
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JakobApril 2026Panama City Beach, Florida
It was an okay place to stay at. The pictures make the place look big until you actually get there and it’s smaller than you think. Very tight inside. Also told them about ants being on the kitchen counter and they never came out to take care of the issue.
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April 2026Panama City Beach, Florida
My family and I, truly enjoy our stay. it was easy access to the beach, it has great deals that came in handy saving a lot specially if you have a big family. was kind of skeptical if i would really get a unit with ocean view, but they truly made this possible for me. would recommend and stay here again!
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April 2026Destin, Florida
Recomendado Fue una experiencia spectacular
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TonyaApril 2026Panama City Beach, Florida
The place just needs some TLC, meaning handles and door knows need tightened, the shower needs scrubbed down, and the clutter in the closets and drawers needs a new home. The toaster didn't work and when I reached out they stated they would bring a new one and we never saw one. We were also not notified of the construction on the balcony until 3 days before check in. I feel like this should have been in the listing considering the whole resort was under construction. The company also stated they would reimburse me for not being able to use the balcony but I still haven't seen a refund. It's just an OKAY place to stay, but the resort itself is great. this was the second stay I have had at the Summit.
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LeslieApril 2026Panama City Beach, Florida
This was a wonderful place to stay. We really enjoyed the beach and hanging out on the balcony. The heated pool was a treat and helped with cooling off or warming up. We really loved this property and would highly recommend to our friends and family.
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NyeekaApril 2026Destin, Florida
We had a very concerning experience during our stay. While we were still checked in, the property manager entered the unit without prior notice. We were never informed that an inspection would take place or that a fire extinguisher would be replaced. During this entry, she opened our bedroom door, went through drawers, and looked inside the refrigerator before accessing a cabinet. This occurred while my husband was physically present in the unit. Despite prior communication that he would be there, he was seemingly profiled and mistaken for a delivery worker. The interaction felt invasive and inappropriate, and there was no proper acknowledgment of his presence before going through our personal space. My husband called me immediately, upset by what felt like an inspection-style intrusion. When I contacted customer service, the property manager acknowledged the situation and expressed embarrassment, stating she apologized—but there has been no meaningful follow-up or resolution.
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