True North Property Management

“overall amazing trip”

“Condo is dated and very well loved. Nice location but could use updating as you can tell it’s been used ALOT. Bathroom walls and door were dirty with items crusted on. Not enough supplies like toilet, shampoo, etc were left for length of stay. Tv in the living room is old and has no streaming capabilities. Just basic tv utilizing an antenna. Washer only washes on hot despite the setting it’s put to.”

“This place was poorly managed and poorly kept. Would not recommend.”

“This was a great location. Good stay other than some trash left behind and the slider to the balcony was so difficult to open and close. Also leaves left on balcony from last fall we would have used that area more if it were clean and easier to get to. I would stay again and recommend staying here.”

“Pro: Location, Parking, Space, Clean, Comfortable Beds Con: Did not finish housekeeping so no clean towels or bedding when we checked in to change before a wedding. Sent host a message expecting housekeeping would at least replace folded clean linens. Also spoke to housekeeping saying we would be gone as soon as we changed if they could fix it. When we returned that night there were no clean bedding or towels so we slept on a bare bed and host accused us of getting in without a code. Seemed to be a miscommunication within host staff but it would have been nice if they checked their own issues and fixed it promptly rather than taking 11 days and numerous follow ups to get a cleaning fee refund. Summary: It was a bed but I would have liked to not drip dry after my shower and be able to have sheets on the bed.”

“Soon as you walk in you can smell the cleanliness of the home. It was well stock with everything you think you need. I love that he had wine for us, we were celebrating a birthday. Chris’s recommendations of restaurant were good too. He was the perfect host! I would definitely recommend staying on his property.”

“I appreciate that they fixed the decks since last year they were not accessible. Updated skillets would be great, but it seems typical of every Airbnb I stay in. Maybe it’s the one thing that everybody uses so they get beat up. Do people not know how to not use sharp objects in a teflon pan? The access to the exterior is much better without having to need the lockbox which is an improvement over last year. Overall, very nice location overlooking the golf course and much better value than staying at the Grand Traverse resort. Beautiful weekend in Traverse City.”

“The unit itself was incredible—beautifully maintained with a stunning view of the bay that really made the stay feel special. Unfortunately, the check-in experience didn’t match the quality of the space. I had paid for early check-in, but upon arrival, I wasn’t able to access the unit. After calling, I was informed there was a lock issue and the unit wasn’t available. I was then told an alternative unit would be ready by 4:00 PM, but it ended up not being ready until after 4:30 PM. While the property itself exceeded expectations, the lack of communication and delay during check-in was frustrating and took away from the overall experience.”

“had a little mix up they took care of it promptly nice location great place for girls weekend”

“Great place! Condo was perfect - clean, charming, well decorated, and awesome location! Chris and his team at True North were accommodating, responsive, and very easy to work with”