The Best Rentals

“Pros: Great ocean view w/ balcony. Parking was good and convenient. Location is walkable to restaurants, pier and Bert's Market. Kitchen has ample space and necessities for cooking. Nice size shower. Cons: No seal on the front door so bugs could get in. There was a 3" roach in the condo that we couldn't catch. Not allowed to lower air temp below 72 so the condo was warmer than what we were used to so that made it difficult to sleep. Thin walls so you could hear loud neighbors.”

“Gorgeous setting! We love the marsh and spent much time crabbing off the dock and walking the beach.”

“Very cutely decorated condo with brand new appliances and bathrooms. Excellent location and love that they’re dog friendly. Only issue I had was the AC didn’t seem to fully work upstairs, it was consistently 73-76 degrees upstairs (making a little uncomfortable to sleep) despite setting the thermostat to 68/69”

“Everything about our stay was very easy to navigate! I do wish there were better matresses, they weren’t very comfortable and the one in the smaller bedroom fell between the slats on the bottom, we managed though! The only other thing is that we weren’t able To add our YouTube tv app to the tv and we weren’t able able To watch any of the World Cup we had to use our phones, I reached out to the company with no response. We would absolutely stay here again!”

“Hosts are quick to respond, location was great, and was clean. But they only provide one key card for gate and does not offer a gate code. We had a large group with different schedules and its a fairly long walk to the complex, so sharing a single key card was inconvenient, would not recommend for groups planning to use Uber or travel separately. Theres an elevator located in the middle of the building, but unaware until end of stay, would have been helpful when bringing in luggage/groceries. There was mold in the washing machine, which was disappointing to find. The host approved a late checkout with additional payment, but despite this, the cleaning staff entered the apartment twice without warning while we were still there. I contacted the host to let them know people were repeatedly entering the unit.They apologized, but no effort was made to address the inconvenience beyond the apology. Location and communication response time was great but these issues made the stay frustratin”

“I did not realize this was a “3rd party” rental until well into the process. I prefer communicating through the Airbnb app; Best Rentals wanted to communicate off the app. Felt sketchy at first. Realized I paid way more (about 30%) by renting thru Airbnb, than straight thru Best Rentals. My bad.”

“Rental managed by another vacation company. I felt like they added on a lot of extra fees/charges that were not disclosed in the original Airbnb listing. Probably best to book direct with them in the future.”

“Pros: The house was clean. There were plenty of starter supplies. The kitchen is packed with necessities for cooking. Location is perfect. Patio furniture is comfy. Cons: The house is VERY slanted. I'm not sure there is a room on either floor where you don't have to walk up or downhill. And not just a little. The slant is substantial. There is nowhere to store clothes, except the closets that each have a handful of hangers. The TV in the kitchen doesn't work. The foosball table is an absolute piece of junk and not at all sturdy. There are needed updates throughout the entire house (broken tiles in bathroom floors, marks on walls, etc). The outdoor shower worked but the outdoor foot faucet did not. Workers from the company were sitting in their car at the end of the drive for long periods of time on 2 days. When we called the company, they said they were there for "something", but we never saw them actually do anything. Overall, the house is not that nice, and would not recommend.”

“Very peaceful and nice to be on the beach with our dogs but the for the amount of money charged the house should be better maintained and definitely new mattresses for the master bedroom. We ended up sleeping on the couch and twin bed.”

“This was a great place to stay. However, communication with the rental company was not great. We wasted several hours the first evening trying to figure out the parking pass situation so we wouldn’t get towed after paying an extra amount for early check-in. Instructions given in the listing were not correct, and nobody seemed to know the answers so it took several phone calls with no calls back. This part was disappointing since they did nothing to compensate for our time lost.”