Summit County Mountain Retreats

“The apartment is clean, comfortable and as described. To clarify from previous reviews, the photos are accurate as of my stay and there is a private balcony with excellent views of mountains. We stayed with our two kids and having the primary bedroom and little TV loft separate upstairs was nice! The location is amazing for a family with kids in the Summer with walkable access to two big playgrounds. I agree with the comments about the check-in process; This listing is managed by a larger property group and the only way to reach them seems to be texting with a bot.”

“Don't rent until nearby construction is done. Gorgeous brand new unit and wonderful location close to things and along beautiful river. Two problems for us while there kept it from being a great review. Location kudos: Could see keystone lake not far away, and river is right there for tranquil river sounds. Because it's a mountain condo, it doesn't have a/c which I totally expected and understand. However, problem #1 which they could have remedied but didn't: Since it was so new, a couple of screens weren't yet installed. This presented a huge problem in Master bedroom where there were no actual windows. There was a patio door instead in this bedroom. Patio door had no screen so couldn't open and use as ventilation. This condo will become a guest favorite I'm sure. But, our only other low rating category (unexpected noise) was because 8 am - 7:30 p.m. including weekend, there was VERY LOUD construction NOISE at next door unit. Sawing tiles non stop, and sawing wood trim pieces.”

“The condo itself was great—clean, comfortable, and an excellent location within walking distance of the Dillon Amphitheater. Our only frustration was the very rigid check-in/check-out process. Check-in isn’t until 4 PM and checkout is at 10 AM, with little flexibility and additional hourly fees for early check-in. We were in Dillon specifically for a concert with doors opening at 4:30/5:00, so even being able to check in around 3 PM would have made a huge difference. We requested early check-in and were told we’d be notified if it became available, but unfortunately never heard anything and couldn’t access the condo until after 4. Overall, it’s a very nice property and we enjoyed our stay, but the management process felt more corporate and transactional than the personal, accommodating experience we’ve had with individually managed Airbnb properties. A little more flexibility around check-in, when the property is already cleaned and available, would make this an easy five-star stay.”

“The place was nice to stay. Check in instruction and code sharing could have been more precise.”

“overall a pleasant stay. very good accommodations. great hot tub. great amount of space I would say it doesn't comfortably fit 12 people individually and also there were some issues with checking in and the elevator broke.”

“The check in was somewhat confusing. I was given two different addresses to retrieve the key cards and when I reached out both by phone and text I never got a response until the next day. By then we had it figured out. The place itself was wonderful, very spacious, clean and you can't beat the view! Other than the check in it was well worth the stay and I would definitely stay there again.”

“We had booked this house for a girls' weekend, and it was a great place for a group gathering! The kitchen was well equipped and big enough for several people to work at the same time. One thing that's hard to find with an Airbnb is enough table space for everyone to eat together, and this house provided that! The beds were comfortable and the bathrooms were clean with hotel-like amenities (mini shampoos, soaps, etc.). We enjoyed walking from the house to the trail nearby, and it was fun to see mini beaver dams in the trail-side stream! The one downside was delayed communication with the property management company. When we first arrived, the wifi didn't work and the keycard to the hot tub building was nowhere to be found. The property management communicates by text outside of the Airbnb app, so I reached out to them immediately. We eventually got the wifi fixed (rebooted router), but they never brought a hot tub keycard even though they promised they would on the second day.”

“The place was ok. Not as nice as you’d think from the pictures. Property management company wasn’t good. They do things outside of the Airbnb platform, which made it harder to check in, communicate, etc. They also aren’t staffed appropriately so are slow to respond. Location of the home was great though as it’s only a few minutes from the slopes.”

“The location next to Mountain House base area is nice, especially if you have folks in ski school. The building is aging, but relatively clean and kept. The dishwasher in our unit did not work. Once we called to report, we were told it was a known issue and was waiting for parts to repair. Washing dishes by hand for eight people was not desirable but not a deal breaker. The property manager offered a discount, but didn’t follow up on the dishwasher issue or the discount. Overall, we enjoyed our stay, but it’s not the best service we have received from a ABnB host.”

“shower door fell off during fiances shower and they wouldn't respond regarding that. had to wait over a half hour to get in cause the code didnt work. very slow to respond and would ignore things all together. hot tub jets also didnt work but the location was good. walkable to shops food or slopes.”