Manager Review

Summit County Mountain Retreats

Summit County Mountain Retreats's guest rating of 4.68 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

Verified Homeowner Reviews

Write a review

No homeowner reviews yet — be the first to review Summit County Mountain Retreats.

Recent guest reviews

HardikMay 2026Keystone, Colorado
The place was nice to stay. Check in instruction and code sharing could have been more precise.
airbnb
RonApril 2026Keystone, Colorado
overall a pleasant stay. very good accommodations. great hot tub. great amount of space I would say it doesn't comfortably fit 12 people individually and also there were some issues with checking in and the elevator broke.
airbnb
JanetApril 2026Keystone, Colorado
The check in was somewhat confusing. I was given two different addresses to retrieve the key cards and when I reached out both by phone and text I never got a response until the next day. By then we had it figured out. The place itself was wonderful, very spacious, clean and you can't beat the view! Other than the check in it was well worth the stay and I would definitely stay there again.
airbnb
ErinApril 2026Keystone, Colorado
We had booked this house for a girls' weekend, and it was a great place for a group gathering! The kitchen was well equipped and big enough for several people to work at the same time. One thing that's hard to find with an Airbnb is enough table space for everyone to eat together, and this house provided that! The beds were comfortable and the bathrooms were clean with hotel-like amenities (mini shampoos, soaps, etc.). We enjoyed walking from the house to the trail nearby, and it was fun to see mini beaver dams in the trail-side stream! The one downside was delayed communication with the property management company. When we first arrived, the wifi didn't work and the keycard to the hot tub building was nowhere to be found. The property management communicates by text outside of the Airbnb app, so I reached out to them immediately. We eventually got the wifi fixed (rebooted router), but they never brought a hot tub keycard even though they promised they would on the second day.
airbnb
AndrewMarch 2026Keystone, Colorado
The place was ok. Not as nice as you’d think from the pictures. Property management company wasn’t good. They do things outside of the Airbnb platform, which made it harder to check in, communicate, etc. They also aren’t staffed appropriately so are slow to respond. Location of the home was great though as it’s only a few minutes from the slopes.
airbnb
JustinMarch 2026Keystone, Colorado
The location next to Mountain House base area is nice, especially if you have folks in ski school. The building is aging, but relatively clean and kept. The dishwasher in our unit did not work. Once we called to report, we were told it was a known issue and was waiting for parts to repair. Washing dishes by hand for eight people was not desirable but not a deal breaker. The property manager offered a discount, but didn’t follow up on the dishwasher issue or the discount. Overall, we enjoyed our stay, but it’s not the best service we have received from a ABnB host.
airbnb
KimberlyFebruary 2026Silverthorne, Colorado
Decent place if you're looking for somewhere affordable in Summit County. This unit only sleeps six if you're a group of couples or okay with sharing a bed(room) or sleeping on the couch. The mattress in the "master" bedroom was sunken in and not very comfortable. My friends said they kept rolling to the middle of the bed and didn't sleep very well. The kitchen was well-stocked as far as dishes, cookware, and appliances; but, it was lacking in little "nice to haves" that other AirBnBs I've stayed in provided. For example: we booked for 6 days and there were only 3 individually wrapped coffee packets provided (and not the right size for the coffee pot). The listing does warn you they "may not provide enough" amenities for your stay if you're staying more than 3 days, so, fair. However, I think if you're going to charge prices similar to full-service hotels, you should probably provide the minimum necessary for the amount of time your guests booked for. Might just do the hotel next time.
airbnb
AllisonFebruary 2026Frisco, Colorado
The place was really nice and looked just like the photos. We were skiing at Copper for the weekend so it was in a great location for us, plus the downtown area is close by with plenty of restaurants and shopping. Our only complaint is that when we arrived, the place was down to 50 degrees and the advertised fireplace was broken, so it was really chilly until it warmed up about 3hrs later. The host was very responsive and did mention they would send someone the next day to fix it but unfortunately no one showed. Otherwise loved it!
airbnb
CollinFebruary 2026Breckenridge, Colorado
shower door fell off during fiances shower and they wouldn't respond regarding that. had to wait over a half hour to get in cause the code didnt work. very slow to respond and would ignore things all together. hot tub jets also didnt work but the location was good. walkable to shops food or slopes.
airbnb
ShawnnaJanuary 2026Dillon, Colorado
The condo itself is absolutely lovely, great location, very comfortable queen bed, and nicely appointed overall. Unfortunately, the experience with the property management completely overshadowed the stay and made it far more stressful than it needed to be. Check-in was inconsistent and frustrating. The listing originally showed 4:00pm, then changed to 4:30pm, and ultimately 5:00pm. Early check-in is offered at $15 per hour, which felt excessive given how late the standard check-in already is. After skiing all day, waiting until 5:00pm to access the unit felt like a bit of a waste. Check-out is also quite early at 10:00am, which adds to the imbalance. Key pickup requires going to an off-site property management office, which was not clearly emphasized. We were given a lockbox code to retrieve the key card, but the code wasn’t needed, all lockboxes were unlocked, which raised concerns about organization and security. Entry instructions were vague, and while there were clearly one
airbnb

Local Rankings