SPI Rentals

“Location is great! Close to the beach and walkable to two restaurants. The condo…. Needs work. It was squeaky clean, the beds were decent, lots of towels. But the toilet doesn’t want to flush and is a big problem. The host literally has a plunger next to the toilet. Key pad at the gate was unreliable. Living room blinds are not in good condition/broken. Air conditioner does not run cold. Luckily we were here during cool weather. In the summer this would be a huge issue. Washing machine wasn’t working, but host was quick to send someone to repair it. You get what you pay for.”

“Clean, spacious home in a quiet neighborhood with nice pool. Was so disappointed that no “beaching stuff” was available at the home. Everytime we’ve stayed at a beach house there are a few beach chairs at the least but usually chairs, some sandcastle toys, an umbrella, beach towels, etc. NOTHING here. I received a text from a beach supplies rental company a couple days before saying I had $100 credit for my stay but didn’t think much of it. By the time we arrived at 6pm on our check in day and realized there we no beach chairs at the house I put in an order for 3 beach chairs. Because I didn’t order before 2pm, the order would not arrive the next day but sometime before 6pm the following day, almost two days into our trip. We went a bought a couple chairs and toys for the kids. We flew to South Padre, we couldn’t have travelled with all that, nor do we have beach chairs and beach toys where we live. It’s crazy how much this disappointed me. We had to leave everything we bought.”

“Great place for families who like privacy and have little ones. Enjoyed that all rooms had bathrooms. However, kitchen countertops and beds had pet hair. We had to clean in order to feel comfortable. We also had an incident with the fire alarm in the middle of the night while we were sleeping the alarm went off. We think it may have been caused by the tenant in condo A. Definitely gave us a scare.”

“Nice place to stay was right on the beach and the house is spacious and will comfortably accommodate eight adults and 4 children. The bedrooms all had their own bathrooms and TVs, which is hard to find. We didn’t use the pool much due to the weather but the hot tub was great and self-controlled, which was also very nice. Overall location is fairly good and within walking distance of restaurants. The home is showing some wear as the balcony door would not open, showers pressure was a trickle and the a/c is very loud and the air is not as cool as expected. Also, the stove top is induction and did not work well and oven took a while to get hot, and there were no oven mitts to be found other than that kitchen is stocked well. Communication with SPI is ok, they send you texts and messages via app, yet you cannot respond using these methods or they just don’t answer, you have to call directly with any questions or concerns, which is a bit inconvenient.”

“We traveled all the way from Kansas for my best friend’s bachelorette trip! The house was perfect for the event! We had 10 people stay and it accommodated us all adequately. It could have been a little cleaner but we really appreciated how quickly the host would respond to us whenever we needed something! The beach was a very close walk and we loved the pool and hot tub’”

“Good place we would stay there again but you should communicate the third floor location, my uncle (76 years old) had a hard time w the stairs”

“The stay was overall good, but the first impression was not the best. The pictures felt somewhat deceiving compared to the actual condition of the property, and we were taken aback upon arrival due to clutter in the garage, broken tiles around the pool, mold, and unkempt grounds. A few practical things would have also improved the stay- there were not many trash bags provided for a house accommodating a group, and it would have been extremely helpful to have a welcome guide or instructions for things like operating the televisions and locking the patio door. That said, once inside, we felt much better. The home was very spacious, the beach proximity was amazing, and the top-floor steam shower was absolutely life-changing. With a few updates and better upkeep, this property has great potential.”

“If you're sensitive to black mold or you expect non-hazardous bathrooms, don’t book. Mold is growing in all the bathrooms. The owner, William Greenwood/SPI Rentals, hasn’t maintained the grout in the shower/tub areas. It’s cracked/missing altogether and mold is growing between the tiles. We notified SPI and asked if they had availability in another rental, even if we had to downgrade or we’d pay for an upgrade. SPI had someone take pictures and they responded by saying it’s mildew and no availability elsewhere. The black is mold. It’s not easy to remove, and requires remediation. In some areas they've tried to cover the mold with new grout, but it’s not successful. I was sick from mold exposure the entire trip. Because we couldn’t move we asked for compensation. SPI responded the day we left by crediting 204.75 of the 3,848.12. It’s not ethical to be renting until the mold cleared. It ruined the vacation we were excited for and they showed no concern and they're still renting”

“I stayed at this Airbnb recently, and unfortunately, my experience was very disappointing. From the moment I arrived, there was a strong, unpleasant odor throughout the space that didn’t go away during my stay. It made it difficult to feel comfortable or relaxed. Even more concerning was the number of cockroaches I encountered. I saw several in different areas of the property, including the kitchen and bathroom, which raised serious concerns about cleanliness and hygiene. This was not only unsettling but also unacceptable for a place that is being rented to guests. Overall, the condition of the property did not match the expectations set by the listing. I would strongly recommend that the host address these issues. particularly pest control and proper cleaning—before hosting future guests. Based on my experience, I would not stay here again.I do have videos and pictures if you would like a confirmation of what I said.”

“I’ve never left a negative review and have traveled all over the world. The security team at this complex is bad. This is 2 hotels right next to each other and we are allowed to use both. There is a small partition that my 4 year old climbed over and got berated and harassed by security. Even after we apologized and told security I would take my child to the room and come back down to speak with them, they continued to let me and my 4 year old know how we broke their rules. I brought my kid to the room crying and came down for a conversation. They let me know they were contacting the property management company to let them know what we did. We are not bad people. We are not hoodlums. It was my spouse and 2 children. If it’s such a problem then post a sign. Have some decency and do not scream at a 4 year old multiple times even after you made your point and we told you we were unaware. Go search on Google Maps and look at the reviews of security here. The HOA wants it this way. 0/10”