Manager Review

Saltwater Grande

Saltwater Grande's guest rating of 4.79 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

PattyAugust 2026Myrtle Beach, South Carolina
Beautiful penthouse and view. Nice area. Very clean. Staff not accommodating or helpful at all which made it quite frustrating considering the price.
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MoustafaAugust 2026North Myrtle Beach, South Carolina
We had a great stay overall! The location in North Myrtle Beach is fantastic, and the water views were absolutely beautiful. The unit itself was exceptionally spacious and accommodated my family comfortably. The only issue was that the dryer was not functioning, and we weren't provided with an alternative option or workaround during our stay. If that gets addressed, it’s a wonderful spot!
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LindsayAugust 2026North Myrtle Beach, South Carolina
We had a great time for our stay! I wish it was longer, had to wait for check in as they were still cleaning. Had to have the cleaning crew bring back a 2nd vehicle parking pass, so we waited on that as well. Overall clean, and we would def stay again!
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TabbyAugust 2026Myrtle Beach, South Carolina
Hotel room was amazing !! Literally right on the water - 10 steps from the beach. Air conditioning worked good, TV was nice beds were super comfortable and the pillows! Bathroom was huge which was a plus. Had the showers to rinse off before getting in the pool / lazy river too. Loved the keypad was a code not a key made it 10x easier. Only downside was the parking was a MESS. The garage was always packed every single night & the staff said they couldn’t give us a parking pass for the night because the host did not have it in the room when we arrived at 11:30pm. after a very long drive… we were not happy to have to pay $40 for metered parking so we didn’t get towed for one night. They did send someone the next day with a pass but not until noon. Other than that we had a very relaxing and peaceful stay! Ocean view was great - well worth what we paid & made the whole room 100%worth it. We did not want to leave lol! Hope to be back again next year - THANK YOU saltwater grande! :) 🩷 🌞
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AmandaJuly 2026North Myrtle Beach, South Carolina
Overall, a nice place to stay. Just across the street from the beach. Plenty of bedrooms with a bathroom for each. Small common area for the amount of bedrooms made it difficult to play games together. Typical level of cleanliness for a beach stay. We had issues with check in and never received a door code, so I had to call. We also had issues with the dryer and were left with wet clothes that we had to hang all over. Communication was slow and when they did send someone to fix the dryer, it stopped working again after one load so we had to pack damp clothes for our flight home. They did credit me a small amount for the inconvenience but not having clean clothes or towels throughout our stay was a major issue for our large group. Maybe if I had used their portal for communication the entire time instead of email and Air BnB messaging, it would have been better but we were definitely disappointed.
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HoadJuly 2026North Myrtle Beach, South Carolina
We enjoyed our stay overall, we had a few issues that we wish would have been better. The A/C was not working well and the quick fix wasnt great, the drier was not functioning without a remedy available, found debris under the beds and stands with excessive dust on the cieling fans. The location is great, easy to get around, walking distance to the beach and quick drive to most popular locations.
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MaddieJune 2026Myrtle Beach, South Carolina
I booked to stay for 7 days total for my family vacation and unfortunately was not even able to stay 24 hours. Upon arrival we noticed many German cockroaches on the countertops and floors. We attempted to get in touch with staff however it was after hours so understandably could not reach anyone. We had to sleep with all the lights on as the roaches were crawling on the side table and bed with the lights off. We were informed the next day that staff would get back to us on the Monday for a refund however we never contacted and had to rely solely on air bnb support for a partial refund. We were able to talk to someone on the phone after I reached out on Tuesday, and they told us they couldn’t help us and were unfriendly and unhelpful after charging for a weeks worth of cleaning fees for one night. Avoid at all costs.
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MatthewJune 2026Myrtle Beach, South Carolina
No baking sheets to cook with, no oven mits to get food out of the oven. Stains on the walls. When we got there we had no trash cans. We had to wait for housekeeping to bring some. My fiancé found a dead roach next to our living room television. We found another roach just outside the apartment. The bathroom tub in the master bedroom still drains even with the plug up, so you have to keep the water running. You need two or three different remotes to operate the master bedroom television. The other guest bedroom the TV remote doesn’t work at all so we had to download an app on our phones just to use that one. First day we got there within the first 15 minutes my fiancé found somebody’s dirty underwear/shirt in a kitchen drawer while looking for cutlery.
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NorbMay 2026Myrtle Beach, South Carolina
We had no Wi-Fi for several days including tv, had to go outside to use our phones. No air conditioner lentire stay, called 3 times , the first 2 times they told me to close the blinds and curtains. The 3rd time, they said they would have it checked, we heard nothing back. towards the middle of our 11 day stay I called again telling them that something had to be done, they finally sent a technician which said it needed parts. And they had to order them. We went to their office, about the Wi-Fi and air, they asked if we wanted to move but we wanted to stay if it was going to be fixed, we received no more updates or response. At their office they said the user name and password had been changed but they neglected to tell us. They then gave us the new Wi-Fi info. There was a beach rejuvenation project that blocked the beach with numerous bull dozers and heavy equipment going on for over 2 days the noise and lights were crazy, we couldn’t sleep. We then called Airbnb for assistance
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CraigMay 2026North Myrtle Beach, South Carolina
A few issues nothing to concerning tho never did fix the tv issue on the second floor water pressure is low and propane in the North side grill the grounds could use some attention weeding for sure pool was nice be prepared for a lot of steps
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