RTO Property

“I really enjoyed my stay! The place felt comfortable and homey and had everything I needed. It was a great space to come back to and relax, and I felt very at home during my time there. I’d definitely recommend it and would happily stay again!”

“Cute and clean upstairs apartment!”

“Great home and the host was always very responsive.”

“We rented for 4 months. The location can’t be beat. Very walkable to downtown Libertyville. The management company was very responsive and helped with any problems. The maintenance team was great. The place was a little “college apartment” like. The floors sloped, several of the doors didn’t close right (although they fixed them). The beds, though, were comfortable and the place worked well. It has a big back yard that would have been better id there was an outdoor seating area. They said we could use the one on either side (owned by the same group) but that didn’t seem right. Overall good.”

“Extremely disappointing experience. We arrived at the confirmed check-in time and found the house completely unprepared for guests. The beds and bedding were left in disarray, there was trash and personal items around the rooms, the bathroom and toilet were dirty, and the refrigerator was full of items left behind. The property also did not match the condition shown in the listing photos. We contacted the host immediately and initially received no response. Later, the management company offered another property and said they could clean this one, but after seeing the condition of the house we no longer felt comfortable staying there, especially for a longer stay. A property should be fully cleaned, inspected, and ready before guests arrive, not after they complain. Unfortunately, this was a very negative experience and we would not recommend this property. The photos we took upon arrival speak for themselves.”

“Nice area. We had issues with some appliances and the water shut off multiple times throughout the stay. If those get fixed it will be a great place to stay”

“Zero stars. Arrived to a filthy, unlivable house with soiled walls/doors, caked-on dirty dishes, and a sickening pet urine odor. I refused to unpack my car, flagged it immediately, and asked for a refund. The manager gaslit me, telling me to lower my standards and "be okay" with it. Forced to stay in a hotel the first night, I had to spend $75 and 4 hours scrubbing the place just to step inside. The host then set up a series of intrusive maintenance and painters starting on day two of my paid stay. Major safety/sanitation hazards: laundry smelled like old food and a literal garlic clove fell out of the dryer; the lint trap was a fire hazard; my door code failed for 4 days, forcing me to use an insecure generic code. There’s not enough space on this review for me to outline everything but that’s the start of it. Management is unresponsive and neighbors say they ignore local property damage too. The host will reply with lies. Check my profile, I give 100% good reviews unless warranted.”

“Nice spacious house with great pool in a quiet neighborhood.”

“It was not new construction as it was stated in the listing the appliances were old other than the washer dryer was new we loved the Location and will rent next year but I think they need to update their furniture appliances and dresser they said that those things will be addressed for next year”

“Great stay near downtown Libertyville!”