Manager Review

RTO Property

RTO Property's guest rating of 4.30 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

Verified Homeowner Reviews

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Recent guest reviews

SarahAugust 2026Cape Coral, Florida
Great communication. Comfy beds. Quiet neighborhood.
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CourtneyJuly 2026Waukegan, Illinois
RTO Property/Sundown Vista were wonderful hosts for my work crew's six-month stay at this property. Communication was always friendly and quick, and they were always willing to work around my group's schedule for repairs needed throughout our stay. The property was spacious, in a great location, and the neighbors were friendly. I would highly recommend staying here if you're in the area!
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KimberlyJuly 2026Waukegan, Illinois
Zero stars. Arrived to a filthy, unlivable house with soiled walls/doors, caked-on dirty dishes, and a sickening pet urine odor. I refused to unpack my car, flagged it immediately, and asked for a refund. The manager gaslit me, telling me to lower my standards and "be okay" with it. Forced to stay in a hotel the first night, I had to spend $75 and 4 hours scrubbing the place just to step inside. The host then set up a series of intrusive maintenance and painters starting on day two of my paid stay. Major safety/sanitation hazards: laundry smelled like old food and a literal garlic clove fell out of the dryer; the lint trap was a fire hazard; my door code failed for 4 days, forcing me to use an insecure generic code. There’s not enough space on this review for me to outline everything but that’s the start of it. Management is unresponsive and neighbors say they ignore local property damage too. The host will reply with lies. Check my profile, I give 100% good reviews unless warranted.
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JuanaJuly 2026Cape Coral, Florida
We had an enjoyable stay overall. The house was spacious, comfortable, and offered plenty of room for an extended visit. We especially appreciated the blackout shades in the bedrooms, which made for great sleep, and the peaceful, quiet neighborhood. The host was always very responsive and quick to answer any questions, which we truly appreciated. If you’re planning a longer stay, just be sure to review the utility cap in advance so you can plan accordingly. Other than that, we had a pleasant experience and would recommend the property.
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Kendrick DeshawnJune 2026Libertyville, Illinois
Beautiful home! We felt right at home from the moment we arrived. The host was friendly, responsive, and always happy to help with anything we needed. Our stay was wonderful from start to finish, and we’d definitely love to stay here again!
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AndrewMay 2026Cape Coral, Florida
Nice spacious house with great pool in a quiet neighborhood.
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RobinMarch 2026Cape Coral, Florida
It was not new construction as it was stated in the listing the appliances were old other than the washer dryer was new we loved the Location and will rent next year but I think they need to update their furniture appliances and dresser they said that those things will be addressed for next year
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CarterMarch 2026Libertyville, Illinois
Great stay near downtown Libertyville!
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ElizabethJanuary 2026Cape Coral, Florida
We stayed here for a month and it was a great place to stay while we renovated a home we purchased. The pool was a plus for the kids, although it was hard to keep it warm enough with the extra cold weather that came through. Overall a good experience and space for a larger group!
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AllisonJanuary 2026Cape Coral, Florida
My family and I loved staying here! very clean and roomy. We loved eating out by the pool. The neighborhood is nice and very quiet. Beds and pillows were top notch comfy. *BONUS-There are 2 burrowing owls that live next door and across the street. We saw them daily, it was pretty amazing actually*
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Local Rankings

RTO Property is not listed in local rankings as they do not offer local management.