Manager Review

Robinhood Management

Robinhood Management's guest rating of 4.66 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

May 2026Big Bear Lake, California
My family and I love this Cabin! I couldn’t ask for a better Host. The place is very clean and very private, the cabin sits right at the top of the hill right next to a hiking trail. Great for getting the dog out for walks. I would definitely recommend this cabin to anyone that likes to hike with peace and privacy!
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May 2026Big Bear Lake, California
excellent location nearby the lake and grizzly manor cafe, its near the Blvd and a close walk to the village! clean and cozy for 4! thank you for a great visit and clean spot
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SamMay 2026Big Bear Lake, California
It was a great place to stay but it was a bit unfriendly to hikers and they added on a trash fee without it being mentioned anywhere in the prior booking, $10 per bag which felt a bit high.
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May 2026Big Bear Lake, California
The host was sooo nice and extremely helpful.
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April 2026Big Bear Lake, California
"A perfect sanctuary. The space is quiet, private, and exceptionally clean. I especially loved the morning light in the main living area—it’s a great spot for reflection or just enjoying a coffee. Everything was functional, modern, and exactly as described. A truly refreshing stay!"
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JoleneApril 2026Green Valley Lake, California
1 mo stay: Area-pretty/quiet. Place-good water pressure/water heater. Manage-tried to force an offplatform contract 2x. Refused entry code until contract signed. Left us outside in cold/dark around April 1 w/ BEARS for 60min while fighting over code. (a bear had scratched up the tree on property) No warning of no cell reception in area, wifi calling didn't work for days, didn't get some texts all month, need chains (snowed 2x while there). Doorknob had duct tape-hard to use (my teens couldnt work it), medicine left on floor, wasp on floor, sink loose & cold water off in bathroom, pans scratched REAL bad (had to bring my own), something looking like puke on wall (they say it's spackle). Felt unclean and unsafe. Wall heater does not reach bedrooms. No supplies (aluminum, plastic wrap, bags, only 2 kcups for a 2 bed place-I booked for 3 people so not enough for even 1 morning). Gave 2 star cuz 1 star usually means no star, 2 star for quick maintenance response and nice area.
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April 2026Big Bear Lake, California
The Cabin was really beautiful! The surrounding area is gorgeous. It has been a great experience having a bear visiting at night and seeing the donkeys 🫏 roaming the area. The snow also was a bonus. -Marco B.
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ShriyaApril 2026Big Bear Lake, California
Really pretty cabin, lot of fun and the hot-tub was nice. Management is strict on the check out time and with the trash, overall great place though!
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MarianneApril 2026Big Bear Lake, California
It’s taken me awhile to write this. This was truely the worst stay I’ve ever had and even more shocking the customer service from air bnb was horrible. Host was very responsive during booking and signing the contract and paying them almost 27k to stay there for a month to decide if we liked the area and get out of dodge for a little bit. It is the same house yes but when we got there first off there’s boards and nails messed up on porch and a huge hole in the window. Going inside is the aroma of animal urine. There were dirty dishes in the sink and rat poop everywhere . There is a bird living upstairs and no hot water. We left after two days I couldn’t have my child there under these conditions. They wouldn’t refund me so I contacted air bnb. I have photos and videos that are timed and dated. The best they said they could do is $300 out of the $2700!!! They cancelled my reservation I should still be there now, 300 doesn’t cover even one weeks stay!!! Don’t use them :(
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KandyApril 2026Big Bear Lake, California
The cabin is beautiful inside. The description did not mention very steep stairs leading to the bottom level. We had to block the entrance with our big cooler and backpack so that our little dog would not fall down. The outside area was nice, but we found lots of miscellaneous trash lying around. A broken chair, a green dog poop bag(used), bottle, candy wrapper, etc. The downstairs bedrooms looked a bit different than what was shown, but it was still accommodating for our group. We loved the area and the views were amazing.
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