Resort Rentals

“We had a fantastic stay at this rental. The location just across the road from the beach was perfect. It's located right next to a cross walk so you're on the beach in minutes. The beach was not crowded - couldn't have asked for a better spot. The house itself was modern and pristine, and everyone couldn't stop raving about how comfortable the beds and pillows were. I was prepared after reading other reviews for the lack of toiletry type items (no shampoo, laundy detergent, etc) - but there was a small bar soap in all the bathrooms, a small bottle of dish soap, and two dishwasher pods. Lots of beach towels were available as were some other beach items. There was an elevator, but it didn't work 90% of the time, which is why I think it's not mentioned in the listing. The only downside to this property was the management company - they only respond to during business hours (non emergency), and wouldn't let us check in two hours early when requested in advance.”

“The condo itself is very clean and looks nice in pictures, but the small details is what hurts this place. To start we were not able to check into the room until 5pm because the cleaners weren’t done yet, with no reimbursement of any sort. Also adding the check out time of 10am, it would be nice to have more time on check in & out days (almost seems like you lose a whole day of stay). Secondly for the premium price this place charges there is a lack of disposable convenience, things like restroom amenities and convenient kitchen amenities. Lastly the lock for the main door to enter the condo could use updated. All in all not bad place to stay if it was significantly cheaper. Not worth the premium price with all the flaws this place had hidden with it.”

“Overall, our stay was pretty good. The townhouse is beautiful and we had plenty of room. The walk to the beach was very easy. We had inquired about the safety issues in the reviews but we never received a response back. When we entered the property, we checked the balcony and the railing was still loose and the door would not lock. We told the cleaning people upon entry and they contacted the rental company right away to get us a key so we could lock that door. We had a 10 month old baby and a two year old with us so safety was a huge concern. If you have young children, make sure to bring at least 3 baby gates to block the stairs. The elevator did not work upon entry. We did get it to work on the last day. The refrigerator was leaking on the floor on day 1 but seemed to resolve after that. The sinks are very slow to drain on the top floor. We did have a power outage in the middle of the night in the middle of the trip. All power went out for about 4 hours.”

“This was my first time renting an Airbnb. We’ve always used our timeshare in the past while the place was beautifully appointed. There were a few maintenance issues that they knew about that were not fixed prior to our stay and not revealed in the rental caused for me to spend a couple hours each day trying to get this problem taken care of and it was a little bit of an adoration on what’s supposed to be a peaceful restful I’m away from home and work. Not sure that I could recommend this particular unit again. The Host was nonresponsive. To both me and the property management.”

“This really is a beautiful rental, the layout & bedrooms were perfect for our family! But they need to take "Direct Beach Access" out of their title, it has never had direct beach access. It's not even a far walk, just be honest. Also, the picture of the condo with pool in front, right on the beach=NOT this rental. They need a picture of this actual condo. The fridge wasn't cooling properly & some of our food went bad. They didn't respond for two days because it was "outside business hours" - they're closed Sundays/holidays. Airbnb was awesome, they got the host to respond & a technician was sent right away to fix it. This is a new host, they had some things to learn about being part of Airbnb. I can't say we'd ever stay with them again, but if they are honest about beach access, put an accurate picture, & become available during your stay, they have the potential to have one of the best spots in Clearwater!”

“Unfortunately, the condition of the home did not match the price being charged. The property showed clear signs of disrepair, including chipped and peeling paint throughout, broken blinds, and missing grout around the kitchen wall tiles. It felt poorly maintained for a property in this price range. The most concerning issue, however, was cleanliness—specifically, a significant roach problem. We encountered at least seven cockroaches during our stay. They were found in multiple areas, including inside the coffee filters, under the coffee machine, beneath what were supposed to be clean dish towels, and in the bathrooms. This made the stay very uncomfortable, and I am now genuinely concerned about the possibility of bringing them home in our luggage. Additionally, the deck presented safety concerns. The railings were not secure and wobbled easily when touched, and there were broken slats. As a parent with small children, this was extremely unsettling and felt unsafe.”

“Location. Was great. Apartment needs updating. Needs a dishwasher. Had rules. You have to take out your trash. You have to wash your dishes. There was no sponge. I had to go buy a sponge. To wash dishes. I didn’t go on Vaction to work. But I had to or I would of been taxed.”

“a week ago New We had booked a home via Airbnb and the experience was awful. My family and I booked a home right on the beach and after contacting the host ( Resort Rentals ) we were allowed to leave our stuff at the property along with our cars before check-in. Not long after were we told that they property we rented was not longer an Airbnb and we had to collect our items before the end of the day...not long after we get a call that our cars are being towed. While Rudy was helpful and relocated us we were moved to another location that was 25minutes away from our original location ( near our family who was renting another home ) but the new location was very secluded, outdated, and musty. This company seems unorganized. If a property is not fully set to be an AirBnB then it shouldn't be listed as one. Awful start to a family vacation.”

“We chose this luxury beach house for a special getaway based on its high-end description and beachfront location. While the property itself is beautifully appointed and the setting is stunning, our stay was marred by a serious safety issue with the provided BBQ grill. During normal, responsible use the grill malfunctioned and caught fire. We successfully extinguished it, fire department was called, upon inspection confirmed this was not our fault. Rather than acknowledging the obvious bbq failure, the host placed full blame on us and held us responsible for the damages. Sent us an $8k bill. This response was shocking, disappointing and unacceptable for a luxury listing where reliable, well-maintained appliances and guest safety should be fundamental. Fire safety was not to code on this property. We are currently working with Airbnb to resolve the claim fairly. Given the safety concern and the hosts’ handling of the incident, we cannot recommend this property.”

“where do i start i get there 2 lock boxes one works one doesnt and once inside lock box the key card doesnt work . I called and they acted like I was stupid and didn't know how to use key card. and then told me to go to holiday inn front desk i was like where am I staying at holiday inn or harborside. then the front desk girl was on a personal call and wasnt helpful. then said I had to call rental place to have them send a email to them so they can issue key card and find out who was paying for new key card. and then 15 mins later I get a new key card. then find out once inside no working heat well there was a severe freeze warning. it was 20 degrees outside. it took them 2 days to fix heat. and all they offered was $107.00 off. I spent almost $1300.00 and thats it $107.00 for no heat for 2 days. and they had me work with heating company to arrange time for repair. and then next day no working elevator for almost 2 days. and no working water for a day. what a joke never again”