Manager Review

Pure Home River Property Management

Pure Home River Property Management's guest rating of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

May 2026Lexington, Kentucky
Spacious, clean and well-located home in good location.
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May 2026Lexington, Kentucky
Everything was perfect!
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May 2026Lexington, Kentucky
Very clean and location was perfect. Had a great stay here and would definitely stay again. Thank you.
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May 2026Harrodsburg, Kentucky
Loved our stay only wish I got to enjoy it longer! We were in town for a wedding that i was in. I forgot my razor at home and thought I’d have to go out for one but this place had one available! As well as many other nice amenities for things you may have forgotten. The complimentary ale8’s, waters, and snacks were also such a nice thoughtful touch. Also as acid thrifter I noticed some very nice thrift finds that I just loved! It was just overall very adorable and exactly as pictured and I would stay here again without a doubt.
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May 2026Lexington, Kentucky
Almost every chair is on the verge of breaking. Backyard fire pit area was full of weeds and the bait in the critter trap by the porch has an awful smell rendering the porch miserable. Deck also has carpenter bees. Master shower is in desperate need of good cleaning. Master bedroom door does not operate well and has no handle on the inside (making it very difficult to get out) Back door doesn’t open all the way because it gets stuck on floor. Basement smells! Kitchen has a broken window and broken flooring transition strip. Location is good
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BrookeMay 2026Richmond, Kentucky
First of all, Check-in was a nightmare. We were not sure which of the three doors was the main door. Instructions said lockbox was located off side porch. We had to walk through what we thought was someone else’s yard to find the lockbox. Then, the key was not in lockbox as instructions said. We contacted host, and was told to look under the doormat. Upon entrance, we immediately smelled smoke. The ceiling had multiple water damage spots with one place falling off. Under furniture was absolutely filthy. We also found an unknown fur/hair ball on the couch. Gross! Reviews had mentioned the sketchy gas station across the road. That was no problem, but the neighbor dogs barking all night was. If check-in instructions were clearer, if key was where it said it would be, and if cleaning was drastically improved, this would have been a 5 star stay.
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April 2026Richmond, Kentucky
Great stay, fast responses, and very helpful!
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April 2026Frankfort, Kentucky
This place is in bad need of repairs both inside and outside. Rotting wood, flaking paint, uneven flooring, torn furniture, stained carpets, roaches, old food behind furniture, no closet space, unsafe bath tub, poison ivy all over, poor outside lighting, horrible parking conditions, very shabby conditions. I will never use Airbnb again . I would note recommend this place to anyone. I would like a full refund. What a DUMP!!!
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April 2026Lexington, Kentucky
Overall a cute place. We didn’t have toilet paper when we arrived and while it was delivered once we contacted the host, it wasn’t until the following mid morning therefore we had to walk across the street to a gas station to get some— this gas station was not a pleasant experience with a lot of individuals asking for money and a fight going on inside it. We felt safe once in the home though and you are close to downtown which is a perk.
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March 2026Lexington, Kentucky
Unfortunately this place was not as the listing portrayed. House was filthy. Dirty bathrooms, stained furniture. Piles of dirty linens in the only closet available to use. Outside was frightful, trash and broken glass, beer bottles in driveway. When we tried to contact the host we got no response. Don’t stay here. Plenty of other great stays in Lexington.
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