Portoro

“I’ve really struggled with how to write this review, because it is a beautiful property and a lovely historic home. But I want to be honest about the fact that the house was really dirty, dusty and musty. My friend has a mild dust mite allergy, and really struggled and eventually just couldn’t sit on any upholstered furniture or near throw pillows/ blankets. I understand that it’s an older waterfront property so we did not expect it to be spotless or without signs of wear and tear, but at this price point we did expect it to be clean and ready for use.”

“Beautiful location, dated but comfortable condo. Treehouse vibe. Advertised sauna and downstairs thermostats dysfunctional, 2 of 3 burned out kitchen lighting, no amenities, soap, shampoo. Quick text response for concerns but no action from mgt”

“Pros- beautiful surroundings, good location, adequate space, loved the gas logs. Plenty of towels and basic toiletries provided. Cons- tons of spiders webs on walls, doors ceilings, bottom of furniture with accompanying spiders in corners etc.. and bugs on walls daily. Absolutely no place to hang or store clothes, plan to live out of your suitcase. Two large rugs in living space are major trip hazards edges curled all around etc.. very poorly designed shower( can’t turn it on without getting hit with cold water also you necessarily must step out of the shower into a massive puddle of water soaked rug). I asked two days ahead the type of coffee maker that was available and they gave wrong information. Overall disappointed given the price point.”

“The house was beautiful! Plenty of room for all our guests. The elevator was a challenge. Pool was a little dirty. Shed door was broken. Some of the chairs were broken. Overall, everything was OK.”

“Upon arriving at our rental it was dark and the entrance to the barn area was not lit at all. They said look for the barn with Liv laugh and love which you could not even see in the dark. Once we got inside we quickly realize the heat was not working. We notified them and found out the batteries in the remote were not only dead but the remote itself was broken altogether. The technician came out the next day took the remote and said she'd be back in touch but we never saw her for the remainder of our stay so we went without our fireplace throughout our stay. They never got back with us nor informed us if the fire would be working. The kitchen was ill equipped with not near enough cooking needs no salt and pepper no colander and limited pots and pans. we had plenty of towels, but a lot of spiderwebs, the floors were not clean. Outdoors there was a fire pit overgrown by weeds that was unusable next to a debree pile of garbage. Would not recommend.”

“We really enjoyed our stay in Cape Charles! The two-bedroom unit is beautiful and very spacious, and the patio was a highlight. The partial water view from the side made it a perfect spot to watch the sunset, and we spent a lot of time out there. The location on Main Street couldn't be better, with everything within walking distance, and free parking was a nice bonus. The place has all the core amenities, though it's on the bare-bones side. Extras like coffee or additional toiletries would be a nice touch. Check-in was a bit challenging: we weren't given an outdoor door code, and our unit code stopped working after the first entry. The property management company was very responsive and fixed it right away. There was also a loud alarm going off in the building's entryway for much of our stay. We couldn't hear it from inside the unit, but it was a little unsettling. Overall, we had a great experience and would book here again. Thank you for a lovely stay!”

“I really wanted to like this place. The pictures looked stunning. Unfortunately, we were left more disappointed than anything. First off, I will say the grounds were indeed stunning. Where the house sit is quiet, serene, and a close drive into the town of Woodstock. The views were gorgeous. Once inside the house, our disappointment set in. It truly was lipstick on a pig. The coffee maker is on its last leg, there's a random array of useless kitchen utensils. There is no air flow inside the home,so it made sleeping tough. The heat works great, but it gets stuffy due to lack of air flow. If leaving the windows open, small gnats - small enough to fly through the window screens cover the walls of the room, which was pretty gross. The house is on well water - so the water smells of iron/metal. We got used to showering that way, but to brush our teeth...ugh. Lastly, the mgmt co. has never set foot in the house -i don't think they live in VT. They gave 'stock' responses that didn't apply”

“The large house advertised in February 2026, when I booked it, listed 5 bedrooms, 4 queen beds, and a bunk bed. This was a major reason I chose it over less expensive options in the area. Upon arrival in late September, we discovered the extra bedroom with a queen bed shown in the welcome guide was unavailable. When I contacted the host the next morning, I was told the bed had been removed due to a fire code issue and could not be returned. The bed was still in the garage. We were never notified of this change and ultimately had someone sleep on a couch for the entire week. Additionally, half of the light switches were not working, although that issue was resolved on Day 3. I requested a partial refund (16%) because the property no longer matched what was advertised. For six days, I repeatedly followed up, taking time away from my vacation and adding unnecessary stress, only to be told each time they "had to get approval." Ultimately, I had to go through Airbnb to obtain the refund.”

“Just disappointed with the place. It is located across the street from a great restaurant and bar but overall the place was very out of date and exceptionally dirty.”

“The couch smelled like mold/mildew as did the towels. The sheets and pillow cases smelled musty not fresh or clean. Paint missing from walls and trim, stains on carpet. Black mold/mildew in shower around tub. Plastic cover on jets in tub kept coming off. It’s all outdated. Left to get some dinner and code no longer worked when we came back. It said there was a door to the balcony from the bedroom but they had it all taped up. We stood in the freezing wind for twenty minutes waiting for help. It was our 21st anniversary and I expected so much more for over $400 a night. I looked at other places in the area after we checked in and there were much nicer places for less! We won’t be staying here again!”