Manager Review

North Star Properties

North Star Properties's guest rating of 4.70 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

ShannonSeptember 2026Michigan City, Indiana
“The home was roomy, thoughtfully decorated, and easily accessible. In a very good walkable location. The kitchen is stocked well but lacked basics needed for cooking like seasonings, oil, etc, which would have been nice. The host was a bit slow to respond to messages but the pre-scheduled messaging had most information you need.”
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JamesSeptember 2026Michigan City, Indiana
“Host is asking us to pay to replace a brand new bunk bed because a larger teenager broke it by sitting on it. We understand a replacement may be necessary, but are being asked to pay for a full replacement or a used bed that was assembled incorrectly.”
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BaileeSeptember 2026Michigan City, Indiana
“Cute little spot that fit 8 of us!”
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LakenSeptember 2026Michigan City, Indiana
“Stayed here for our bachelorette trip and it was in an ideal and safe location. However, the response time was not timely and the owner didn’t answer questions I had. Instructions were not left on where to park so we weren’t sure if we were allowed to park on the gravel drive or the street. Some of the furniture in the living room/kitchen was a little unsturdy as well. Overall this house was a nice place to stay just needed to fine tune some details.”
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JosieAugust 2026Michigan City, Indiana
“We had to finish booking through a third-party site, unaware third-party bookings aren’t allowed. This meant signing an extra contract and holding a security deposit not part of our original booking. Cleanliness was a real problem: we found urine stains in the bathroom on arrival and cleaned it ourselves. When we told the host, Monica, she declined a discount since we hadn’t taken photos, and only offered a cleaner mid-stay, which would’ve disrupted our trip rather than fixed the issue on arrival. We also found hairs throughout the house and numerous spiders inside and on the back deck, which was unkempt and covered in spiderwebs. On the plus side, the location was great and very walkable to the beach. Overall the stay was fine, but take photos of everything the moment you arrive in case issues need to be documented.”
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HeatherAugust 2026Michigan City, Indiana
“Good location and close to the beach! The couches in the living room need to be swapped out for a more comfortable experience but overall a cute little place to stay for a little get away. Host not super responsive. Look on map to see where nearest beach entrance is before going. Bring your own wagon if you plan to haul items to the beach- theirs doesn’t have a handle. Would consider staying again if prices dropped for listing. Easy check in and check out.”
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AnnaJuly 2026New Buffalo, Michigan
“The TLDR: Overall great house for our group, just not an accurate listing or responsive host. Other reviews are accurate. Biggest detractors is that the listing says it hosts 14 people, but it actually only hosts 10. So just be aware if you’re attempting to house a large group together that it only sleeps 10. No street parking but driveway fit 6 cars easily. Pool and hot tub were excellent. No directions were available for the pool cover so we just had to leave it open the whole time. Beach is small and rocky. We decided to visit the public beach for lounging and swimming but the private beach was nice to watch sunset. Additionally, there was significant signage that a “beach flag” was required to use the beach. There was no beach flag in the house, and the host was completely unresponsive during the check in and check out processes when we had questions.”
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LuisJuly 2026Gary, Indiana
“…”
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JaneJuly 2026Michigan City, Indiana
“Monica cancelled on us the morning of our stay. She sent one message through the app and when she did not hear back from us she did not reach out further. We were left without a place to stay hours from home after discovering we did not have a place at the check in time. Monica offered to help us find another place as this was a very unconvincing situation, however she stopped responding. We were a touch relieved that this stay was canceled though because the neighborhood was not safe. There were people lurking in the alley by the fence when we pulled up. It was not a neighborhood I would want to stay in.”
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KellyJuly 2026Michigan City, Indiana
“Air conditioning did not work, dishes were not clean, coffee maker did not work correctly, kitchen not outfitted to actually cook for 8 people. Hosts response when air conditioning issue was raised indicated “it just needed time to cool down”. Miserable night of no sleep for our whole family. Host didn’t respond at all when it was clear air conditioner wasn’t working. Had to move to another place. We host an Airbnb and if our guests raised such an issue we would immediately make it right. No idea how this place could have 4.7 rating.”
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