New Braunfels Escapes
4.72Visit website
New Braunfels Escapes's guest rating of 4.72 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.
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Recent guest reviews
·Alejandrina·June 2026·New Braunfels, Texas
“The yurt was perfect for two people and looked like the pictures.”airbnb
·Maria·June 2026·New Braunfels, Texas
“Great location rephased we loved the location . The unit we where in, the room with the double beds one of the mattress needs to be updated . Other than that us and the kids enjoyed the syat.”airbnb
·Jana·June 2026·New Braunfels, Texas
“The house itself was very nice, clean, and comfortable. The kitchen was well stocked with dishes and utensils, and there were plenty of towels for our group. Unfortunately, there were a few issues that impacted our stay. The biggest concern was the large number of fleas in the yard. Within minutes of taking our puppy outside, we found multiple fleas on her and ultimately had to keep her off the grass for the remainder of the trip. We were also disappointed that propane for the BBQ was not provided and that the grill’s igniter did not work. Additionally, basic supplies such as salt, pepper, trash bags, and dishwasher pods were very limited for a home that accommodates larger groups. Overall, the home itself was nice, but for the price, we expected better maintenance of the outdoor areas and a more adequate supply of basic household essentials.”airbnb
·Ashley·May 2026·New Braunfels, Texas
“The photos were deceiving, what you would say 'putting lipstick on a pig'. It wasn't terrible, but definitely much older and less maintained than the photos. Tons of rules taped all over the house (even in the tv remote tray). The waterfront view was basically nonexistent due to greenery overgrowth. The king size bed basically takes up the whole room, no headboard, so the extremely flat pillows just slid down in between the bed and wall. The shower wasn't draining, my husband ended up pulling out a massive hair ball. The dishwasher leaked and the overhead microwave didn't work so there was an additional microwave on the counter taking up what minimal space there was. We did reach out about the shower and dishwasher. Communication was weird as we would get multiple messages through Airbnb and then MULTIPLE text messages per day - all with conflicting information. Overall, it wasn't the worst we've stayed in - but we will not be returning.”airbnb
·Rebecca·May 2026·New Braunfels, Texas
“We stayed here a couple of weeks ago and experienced a serious security issue. We were given a code to access our yurt, but later discovered another guest had been assigned a different code that also unlocked our door. While we were away, they were able to enter the yurt and saw our belongings before realizing there had been a mix-up. We had valuables inside, including family heirloom jewelry and personal items, and no longer felt safe for the rest of our stay. We ended up sleeping with a chair against the door because we were unsure who else might have access. I contacted the owner after our stay to report this concern, but after a few weeks I have yet to receive a response. Because this issue remains unaddressed, I felt it was important to share my experience.”airbnb
·Madeline·March 2026·Canyon Lake, Texas
“Exactly as pictured. Had so much fun for a weekend getaway with friends. Amenities were great. Only note is that there are zero cleaning supplies which made it hard to maintain a clean home while cooking multiple times a day. Only providing two trash bags for a home that houses 10+ people doesn’t make a ton of sense to me. Had to buy additional trash bags, dish soap, cleaning spray, and paper towels. Overall, fantastic stay and clear expectations.”airbnb
·Patricia·February 2026·Canyon Lake, Texas
“We truly enjoyed our stay at the house. The house is absolutely beautiful and the surroundings are just as nice. Looks just like the photos! The only downside I would say is be ready to buy your own toilet paper, paper towels and be sure to bring soap/shampoo/conditioner. We even needed to purchase dishwashing soap. They don’t supply very much.”airbnb
·Steven·January 2026·Canyon Lake, Texas
“Firstly, my review is solely based on my experience, with hopes that any issues I list are abated for the next tenant. It’s a nice place. Stairs are a little inconvenient for bringing groceries up, outside of that, the layout is nice. It’s CLEAN. I would honestly say that it’s one of the cleanest places I’ve ever stayed and we travel multiple times a year. Master bed is extremely uncomfortable. I thought I was exaggerating but I attempted to swap rooms with another person staying with us and they wouldn’t bc it was that bad. The hot tub, dryer(this was unplugged and away from the wall which tells me someone knew but didn’t say anything prior to me paying for a listing advertising a working dryer), and coffee maker do not work. Hot tub was showing an error as soon as we got there. Host said they were attempting to get someone out there to look at it. But no one came. The deck around the hot tub is sketchy and needs work. All in all, we paid for advertised amenities we didn’t get to use.”airbnb
·Sonya·January 2026·Canyon Lake, Texas
“I Checked the price with/without a dog WROTE down and shared amts w/ppl in my group BOOKED with 1 dog then got a message for addt'l $ THE woman dismissed me right away SHE just said Well on my end I dont see a dog and needs to be paid 1st SHE insinuated that I was lying to any details or inquiries I had THEN I read the reviews APPARENTLY calling ppl liars is common practice which is demeaning/unprofessional HOUSE outdated 3 THIN glass windows can easily break HAIR in the bedding NO coffee filters LARGE hole in the floor covered w/loose wood pieces SAYS Lake access WE found a sign that says No entry to water no swimming no fishing A permanent sign posted near the house RULES say take out trash Wash dishes return controllers/furniture GUESTS were trying to clean AND pack to be out before 11am EARLIEST check in is 4pm NOT 3pm unless you wanna pay extra SO what do they do with the 5 hours? CLEANING isn't one THE guest do that! THERES rule signs everywhere and constant text about the rules”airbnb