New Braunfels Escapes

“The house is beautiful, it needs lots of TLC, but it has a breathtaking view in the back porch, the way into the river need cleaning and lots of maintaine so that people can have a safe access into the river for it to be enjoyed. The house over all was good for our group, it needs a good deep clean there was lots of dust and spider webs everywhere you would look, even under the eat area chairs, the sofa couch in the living was dirty and even had spider eggs inside when be attended it. The buck-bed bathroom needs fixing, water would come out of the shower area out the bathroom since the glass doors don’t close well. The pool is nice, but way way smaller that you expect it to be. Other than that the location is perfect, close to shops, restaurants and river activities.”

“Beautiful home right on the water. For the price, management provides inadequate supplies for the length stay and guest count (dish soap, dishwasher pods, paper towels). Found dirty underwear (not ours) on our bedroom windowsill at check in.”

“The house itself was very nice, clean, and comfortable. The kitchen was well stocked with dishes and utensils, and there were plenty of towels for our group. Unfortunately, there were a few issues that impacted our stay. The biggest concern was the large number of fleas in the yard. Within minutes of taking our puppy outside, we found multiple fleas on her and ultimately had to keep her off the grass for the remainder of the trip. We were also disappointed that propane for the BBQ was not provided and that the grill’s igniter did not work. Additionally, basic supplies such as salt, pepper, trash bags, and dishwasher pods were very limited for a home that accommodates larger groups. Overall, the home itself was nice, but for the price, we expected better maintenance of the outdoor areas and a more adequate supply of basic household essentials.”

“The photos were deceiving, what you would say 'putting lipstick on a pig'. It wasn't terrible, but definitely much older and less maintained than the photos. Tons of rules taped all over the house (even in the tv remote tray). The waterfront view was basically nonexistent due to greenery overgrowth. The king size bed basically takes up the whole room, no headboard, so the extremely flat pillows just slid down in between the bed and wall. The shower wasn't draining, my husband ended up pulling out a massive hair ball. The dishwasher leaked and the overhead microwave didn't work so there was an additional microwave on the counter taking up what minimal space there was. We did reach out about the shower and dishwasher. Communication was weird as we would get multiple messages through Airbnb and then MULTIPLE text messages per day - all with conflicting information. Overall, it wasn't the worst we've stayed in - but we will not be returning.”

“We stayed here a couple of weeks ago and experienced a serious security issue. We were given a code to access our yurt, but later discovered another guest had been assigned a different code that also unlocked our door. While we were away, they were able to enter the yurt and saw our belongings before realizing there had been a mix-up. We had valuables inside, including family heirloom jewelry and personal items, and no longer felt safe for the rest of our stay. We ended up sleeping with a chair against the door because we were unsure who else might have access. I contacted the owner after our stay to report this concern, but after a few weeks I have yet to receive a response. Because this issue remains unaddressed, I felt it was important to share my experience.”

“This cottage was adorable and pretty clean. Unfortunately we found long black hairs in the bathtub and more when we swept the kitchen, along with pet hair. The company that manages it is very responsive but they have some rules that are not revealed until you read them on the fridge. They are very strict on stains for towels to the point they want the women to use makeup remover nightly but they only provide one makeup remover wipe. They also have minimum dishwasher detergent. You get one packet with two pacs inside. So unless you go out and buy your own detergent pacs then you are washing the majority of dishes by hand, which is completely necessary since there are only 4 plates and minimal utensils. It would be so easy for them to buy a container of detergent pacs at Costco and put them under sink. It would be nice to have a few more essentials at the cottage. They have these really nice closets, but not one single clothes hanger! There is no Kleenex either. Nice place overall”

“They gave wrong check in instructions. We checked into where they sent A9 however 2 hrs later another family opened the door. Had sent same unit number and door code to them. We were supposed to have A14. Ended up being told would have to move everything, then later said could stay in A9. The lady I spoke with was rude. Stephanie however was helpful and I was told would be compensated for their mix up.”

“The location was good and the surrounding area was nice. However, we left a day early due to several significant issues. The internet was completely non-functional during our stay, not just spotty as suggested. A technician was scheduled for the last morning, which did not resolve the issue while we were there. This should have been verified before check-in. We observed mold and grime in the shower, cracked tiles, and a damp smell in the bedroom that appeared related to poor ventilation. These are maintenance and cleanliness issues that should be addressed prior to hosting guests. There were also multiple notices throughout the house regarding additional fees if certain things were not completed, which felt excessive. We requested a refund for the unused night after leaving early. The host declined, citing their policy about internet being “spotty,” and a refund was only issued after Airbnb support became involved.”

“Firstly, my review is solely based on my experience, with hopes that any issues I list are abated for the next tenant. It’s a nice place. Stairs are a little inconvenient for bringing groceries up, outside of that, the layout is nice. It’s CLEAN. I would honestly say that it’s one of the cleanest places I’ve ever stayed and we travel multiple times a year. Master bed is extremely uncomfortable. I thought I was exaggerating but I attempted to swap rooms with another person staying with us and they wouldn’t bc it was that bad. The hot tub, dryer(this was unplugged and away from the wall which tells me someone knew but didn’t say anything prior to me paying for a listing advertising a working dryer), and coffee maker do not work. Hot tub was showing an error as soon as we got there. Host said they were attempting to get someone out there to look at it. But no one came. The deck around the hot tub is sketchy and needs work. All in all, we paid for advertised amenities we didn’t get to use.”

“I Checked the price with/without a dog WROTE down and shared amts w/ppl in my group BOOKED with 1 dog then got a message for addt'l $ THE woman dismissed me right away SHE just said Well on my end I dont see a dog and needs to be paid 1st SHE insinuated that I was lying to any details or inquiries I had THEN I read the reviews APPARENTLY calling ppl liars is common practice which is demeaning/unprofessional HOUSE outdated 3 THIN glass windows can easily break HAIR in the bedding NO coffee filters LARGE hole in the floor covered w/loose wood pieces SAYS Lake access WE found a sign that says No entry to water no swimming no fishing A permanent sign posted near the house RULES say take out trash Wash dishes return controllers/furniture GUESTS were trying to clean AND pack to be out before 11am EARLIEST check in is 4pm NOT 3pm unless you wanna pay extra SO what do they do with the 5 hours? CLEANING isn't one THE guest do that! THERES rule signs everywhere and constant text about the rules”