Manager Review

Mountain West Vacation Rentals

Mountain West Vacation Rentals's guest rating of 4.77 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

JeffMarch 2026Heber, Utah
Great view of the Jordanelle, clean and well appointed.
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March 2026Heber, Utah
We enjoyed our stay. The kitchen was well equipped and had everything we needed. The hosts were quick to respond and sent someone over to fix a light that wasn't working. Very spacious and luxurious home, perfect for relaxing and enjoying family time.
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March 2026Park City, Utah
Its beautiful and excellent location, the communication was easy
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March 2026Park City, Utah
Muy bueno!
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February 2026Heber, Utah
Location location location. Very close to East Village gondola. Mountain West was in constant communication to make sure everything was going well. Number of bedrooms and baths were perfect for our team of 8 skiers. Everyone in our group thought the accommodations were great with a great value. Would definitely rent this again.
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MerFebruary 2026Winter Park, Colorado
Great place on the ground level. Right next to the garage, so super convenient access ability. The bed was very comfortable and the hot tub was huge! Only thing that was pretty annoying was the different and long codes for everything. One code to get the care in and out of the garage, a long code for the unit, and a long code for all other doors (like walking into the garage). It was annoying to pull it up every time
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February 2026Heber, Utah
Great house, host very responsive and helpful. Felt at home since day one. Highly recommend to everyone.
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AlexisJanuary 2026Heber, Utah
No mountain view unless you sit outside in the hot tub on one corner- nothing from inside house. Very nice house and well appointed but lacked a few basics like a vacuum. Upon arriving the code was wrong so that was 45 mins and the front door didnt work easily. We simply used the garage for 3 weeks. That being said it is soooo close the mountain and contrary to listing, there is a free shuttle! I would rent again because the price was still a good value.
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Shan MonazzamJanuary 2026Winter Park, Colorado
Place was anice location and house was fine. We had issues with heat because it was 62 deg when we arrived and the heating is apparently from the floor. Tried to call see why its taking hours to heat got someone in india who couldnt answer anything asked million dumb questions. They then called me multiple times at 6am. Each time we tried it went to call center india. Just hope you dont need anything.
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AnyaJanuary 2026Heber, Utah
I rented this place because it looked lovely and it seemed like it would fit my group’s needs. The main feature we wanted was the hot tub. Unfortunately when checking in, we were notified that if we didn’t let the company know within one hour that the hot tub wasn’t working they would not be helpful in fixing the situation. Thankfully it worked, but two days in the cleaning crew came and emptied it and we could not use it for over a day due to temperature. They said it was for hygiene reasons but we were happy with the conditions 2 days in to our rental, and we were not notified before that someone would be coming by. I asked for compensation or any sort of discussion about it, and was told that the owner was away with family. I waited a week for a response, but still nothing. This place is lovely, but please do not expect a functioning hot tub or fair responses from the host company. I was strung along unfortunately but if you know what you are getting in to then it can be nice.
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