Melonstay

“Would not recommend. I could write an entire narrative, but after communicating with Airbnb and the host, I’ll keep it bulleted: - cockroach in bedroom - broken floor boards - stained dirty walls and floors - yard completely unusable - AC broken upon arrival - Garage door broken on arrival with unreasonable request to park multiple blocks down - unlocked broken door upon arrival - cannabis smell through home - trash remaining in the yard and home - poor draining sinks and bathtubs forcing us to stand in 5 inches of water - poor electrical circuits and blown fuses - kitchen extremely bare boned for 13 guests - so much more After discussing with Airbnb/host, there’s little to do to compensate for this. Therefore I would recommend that guests choose a different listing. When you pay thousands of dollars, you expect the atleast the bare necessities to be met. This place couldn’t meet that. I NEVER leave bad reviews and am a reasonable renter - this place shocked me.”

“We booked this Airbnb for 13 people for 8 nights. Although some issues were addressed after we reported them, many essentials and basic cleanliness standards were missing at check-in, which was disappointing for a group our size. Only 8 bath towels were provided for 13 guests. The kitchen was poorly stocked—just 6 coffee mugs, no spoons, 1 kitchen towel, 1 extra paper towel roll, and 1 extra trash bag. Cleanliness was also a concern: cutlery and utensils were not properly cleaned, there were spider webs in the kitchen window, and the microwave was dirty and smelled bad. The gas chimney wasn’t working, and the stove area was unclean. Closets were dusty, insinkrator didn’t work, although 2–3 air mattress, only 1 was provided and was unusable. The upstairs bathtub was clogged and the sink was leaking. These basic items and maintenance issues should be resolved before guest arrival. Better preparation, thorough cleaning, proper maintenance checks, would provided better experience.”

“When we arrived at the home it was HOT . . . the air conditioning wasn't working. We had a sleepless night tossing and turning. They came and repaired everything the next day. When we nicely asked for a refund for the first night they only granted 20% off of one night. We did not think this was fair.”

“Good: It's a great location if your plan is to only head to the strip minimally. Taking only about 3 turns from the airport, it was very easy to drive and locate the BNB. Very great restaurants to eat nearby. Neighborhood was quiet and felt safe. Spacious home. Enough beds for up to 5 couples, but 4 would be my max. House slippers provided, which we definitely appreciated. Bad: More towels, specifically hand towels would have been great. Especially if you sweat a lot and need to take two showers in this heat. Was only provided 8 towels for 5 people. Host could not and deliberately chose not to provide more towels. Water pressure on top floor is weak. Washing long hair can take much longer time to rinse, especially with Vegas water, lathering/rinsing your hair takes much longer.”

“There were things broken and cleaners didn’t clean prior”

“We stayed for about a week with young children and we had some issues with safety and cleanliness. When we arrived the smoke detector near the kitchen was missing a battery and was not operational. We had to ask twice before someone came and fixed it. Some of the furniture was falling apart. We also let them know the home was not very clean upon our arrival but that was not addressed either. There were drip stains on many of the walls, large amounts of dust hanging from lamps and the air intake vents, the baseboards were filthy, the rug had stains, and the floors were so dirty that our feet and socks were black like I’ve never seen. Overall, the place just needs a really deep clean. We also found an exposed wire sticking out from a hole in a wall near a window and while they did come quickly to trim the wire back, the hole was still there and I had to keep my little ones away from it. I would not recommend this place to anyone with young children.”

“Unfortunately, this was not a good experience. The space was extremely cramped and did not feel properly maintained. Several items were dirty when I arrived, including the towels and dishes, and the towel rack was falling off the wall. The fridge also did not freeze properly, which caused some of my food to spoil during the stay. Communication was very difficult throughout the stay as well. After I lost the key, I was locked out for over 12 hours before being let back in. Even after the door was opened, I still was not provided with a replacement key for several more hours, which made the situation very stressful and inconvenient. Overall, I would not stay here again.”

“The location was a highlight — plenty of food options and convenient overall. However, several issues made this stay fall short of expectations. Privacy was a concern from the start. The backyard is completely open with no sense of seclusion, and the windows and sliding doors only lock using a metal rod — not exactly reassuring for security. Maintenance is where things really fell apart. The trees overhanging the front driveway are severely untrimmed, and they scratched our car paint just trying to pull in — the driveway and garage were barely usable because of it. The TV remote was missing, the kitchen lacked basics like a can opener and spatula, and at one point the trash can was removed from the property without any notice, leaving us with nowhere to put our garbage. We never felt like we were being kept in the loop as guests. The host was communicative on their own terms but lacked resolutions. Good location, but the lack of maintenance and attention to detail is their downfall.”

“I do not recommend staying here. We were told the access code would be sent between 3-4. It was not sent until I asked for the 3rd time at 6:30. The coffee mugs and forks were dirty. There was no coffee maker or outdoor grill like there is in the pictures. The carpet was disgusting. The AC was broken. Half of the house was freezing and the other half was sooo hot. They “attempted” to send an AC guy at 9 PM but when no one showed up by 9:30, we cancelled so we could get some sleep. The stove was broken and they later told us you have to light it manually with a lighter. The house is so old and not kept up with. No one came between the cleaners and us so no one is checking to make sure the house is in good shape. There is only 1 broken swing on the porch, not 2.”

“The pictures are definitely deceiving I will start with. So I checked in on Friday I arrive to a car in the drive front door and back door unlocked and open. Then I see someone on the side of the house I approached and ask who are they as we reserved the house. He tells me he’s the ac guy and has been trying to fix the ac for 2 weeks. Well I booked this 2 weeks in advance and was given no notice the photos do not look like the house I was met with long grass and dirty house. Now that’s nothing we get settled in and unloaded then we see roaches in the bathroom they have a can of raid in every bathroom under the sink gross and then one of my kids down stairs goes to get in bed and is met with a black widow on the bed ready for bed with him. This Airbnb was an Airbnb from hell”