Maui Paradise Properties

“War ein sehr schöner Aufenthalt in Gebäude A. Ruhig und Strand war noch da. Schildkröten abends nicht weit weg zu beobachten.-Restaurants in der Nähe- Nur der Wasserdruck im Bad/ Dusche ist sehr schwach”

“This unit was as described and a good home base for our week in Maui. The property is beautiful and we enjoyed watching turtles on the nearby beach. The view from the lanai is amazing and the pool was great! It was also a very convenient location for the activities we had planned, especially those that started at the nearby harbor. As noted, there is only a window AC unit in the living room and we found it did not really cool the bedroom. Overall, this was a great spot, but I would choose a place with AC in the bedroom for my next stay.”

“The property itself has a lot to offer. The oceanfront view was gorgeous. Unfortunately, our experience was significantly affected by the ongoing roof repairs and the associated jackhammering/scraping noises from 8:30am through 5:00pm. Our primary disappointment was not simply that maintenance was occurring, but that the extent of the work and its potential impact were not communicated by the host to us before (or even after) our arrival despite prior notification and posting by building management. Once we immediately raised our concerns, we also felt the response could have been more timely and proactive in finding a potential alternative location. Unfortunately, the alternative location did not work out, however, Maui Paradise Properties did ultimately work with us toward a final cost adjustment for our inconveniences, which we appreciate. Overall, we enjoyed the beautiful view, pool and amenities of the property despite the above issues.”

“Overall we had a good time staying here. Nice place, great view, and clean. We did have an issue with the AC not working in 2 of the bedrooms. They provided extra fans and ultimately gave us a discount for the inconvenience. The location was great—close to nice beaches (walk to Airport Beach) and a quick drive to restaurants/shopping. The house was clean and comfy. The kitchen was well-stocked, and they had beach chairs and towels. It was a little strange how the three bathrooms were all en-suites, but not a big deal! One thing I felt could use improvement was the host company’s response time. There were several times I messaged, and it showed “read,” but I didn’t receive a response and had to message again. The host company doesn’t seem local, as they have an “on-island” number you can text or call. This was a bit frustrating with the AC issue, but had everything been working fine, I probably wouldn’t have noticed. Overall, a decent place to stay with a group!”

“Lack of communication and unhelpful host/property management. False description on the listing; the unit was supposed to be on ground floor but upon checking in - it has two flights of stairs. I reserved this unit to accommodate my recovery process with knee surgery but was unable to stay due to the stairs. Called and requested for assistance; the staff was not helpful to find another unit, refused to refund the booking, and the overall lack of empathy. I would never return and I would not recommend due to the overall customer service I have received.”

“Condo is spacious and directly on the beach front. Included a cooler and beach chairs. Had a few issues but didn’t ruin the trip. The door off the living room didn’t work. We couldn’t open it without it coming off the track. Second, the outdoor furniture was heavily rusted. The table and chairs covered in rust. The outdoor ceiling was rusted out and didn’t work as well. All in all we would stay here again as the location is amazing. Saw lots of turtles and a seal from our lanai.”

“Was charged $260 additional upon checkin on top of the Airbnb prices and fees. The apartment was infested with ants. No bait traps or spray available. The management company Maui Oaradose properties said “its Hawaii and there are bugs”. Really? I saw that the other billing’s were being tented and fumigated. Seems like they have a major problem? Either way they were slow to respond and didn’t offer a solution. Ants were everywhere from the moment we got there. Bathroom had a roach. Ants in all rooms. It’s was a 15 minute walk to the beach. Not enjoyable to walk Don the hill through a golf course that is u related to the property. I would never stay there again. There are much nicer places for the amount we paid. Just bad service from the management company. They didn’t care. Been to Maui several a times and never had problems with bugs and roaches in our unit. First time and last time with this company and place.”

“Overall, we had a good stay and enjoyed the property. The replacement AC unit worked extremely well and kept the room very cool, so the AC issue itself didn’t negatively impact our stay. My main concern was the communication. We were notified about the AC issue on the day of arrival, even though I had been communicating with the host for several days beforehand. A previous guest had also mentioned a similar AC issue, so it appeared this may have already been known, and I would have appreciated earlier notice. The notice was also sent to my personal number rather than through Airbnb. I specifically asked that all communication remain in the Airbnb app because I prefer everything documented there and have had bad experiences with off-platform communication. Despite asking, I continued receiving texts to my personal number. Whether automated or not, I feel that request should have been respected. Aside from the communication issues, we enjoyed our stay and the replacement AC worked great.”

“Cottage as advertised yet one day after arrival, construction began on the roof next door which created noise and privacy issues. This lasted for five days of a seven day stay. Only response I received was asking for video and photos to substantiate my issue. I submitted evidence as requested. This occurred after roofers showed up at my second cottage #16 by mistake. Bottom line, there is a major disconnect between the owners and property management— or they don’t care because I paid in full before arrival.”

“House was stinky , bathroom and sinks were sticky, kitchen utensils were all rusty and on pan non stick was pilling off. We asked 3 times about washer and dryer before we came and they said it’s in a unit but upon arrival we find out it was broken and they simply said sorry which didn’t help us at all. No shower soap and shampoo , bathrooms were full of sand , no bathroom mats. Kitchen didn’t have even fresh wrap or aluminum foil . Toaster was broken , only 6 spoons in kitchen. No water filter . Dish washer is off 1980’s . Bathrooms were too small . And floor was sticky . Sofa smelled and didn’t feel like sitting on it . I would not stay here anytime in future . There was no salt, oil , sugar or any necessary ingredients, basically nothing except rusty pans .”