Livily

“Place was okay, convenient location, but with very limited amenities in the room.”

“This is a great spot. The place was comfortable and clean. Enjoyed it and will likely book again. Just be aware the shower knob is fiddly and dealing with trash for a long stay is a little odd because there are only small trash cans. All in all loved the stay.”

“The suite was great for myself and my Son. Great central location. we didn't need a car, could walk to the surf, stores and restaurants. I would stay again.”

“Enjoyed it”

“The unit we received did not match the listing photos. The room, balcony, and view were completely different from what was advertised. We reported the issue immediately, but the host stopped responding and never provided a solution. Very disappointing experience and poor communication. I would not book this property again.”

“Wrong Tower number was provided in listing, but great location nonetheless. At check-in , they told me that the suite is located in Tower B or Tower 2, not Tower A or Tower 1.”

“I stay at the signature suites every year & I love it. But using livily was the worst experience of an airnnb service. Add on a $55 per night resort fee to your total even though they won’t include it in your up front posted cost & it’ll be hidden in “what to expect” or “house rules”, & air b n b’s aren’t even supposed to charge resort fees. The hotel itself has a 1 time charge of $30 for resort fees. We asked for extra toilette paper & towels & extra bedding for the sofa AHEAD of time. Then when we ran out of TP after 5 hours of waiting for a response,they said they no problem. 11 hrs later no TP. No one came. When we needed more large towels they wanted $30 for the set. And all communication is from the most polite Ai bot who is very “understanding” but does absolutely zero for you. It’s a giant middle finger to guests. Then after you tell them you’ve had the worst stay, the nice robot asks if you want to spend more $ w/ a 25% discount to extend your stay. Hilarious.”

“They charged $250 security deposit and it’s been almost a week and it has not been returned to my bank. There was an option to pay $65 to waive the fee but there was no mention of these fees in the listing. Be expected to pay an additional $41 for parking each day, there is zero parking in the area that is free.”

“Awful and unsafe stay. The place was dirty on arrival, with food left out and urine in the bathroom. Furniture was scattered and poorly maintained, and the pullout couch had mysterious brown stains. The kitchen sink would not drain. The area was extremely loud and made it hard to feel comfortable. Communication was terrible, staff took days to respond if at all. It took over nine hours just to get access to the property, and even Airbnb support had to step in to contact the owners. There was no hot water for a week and a half and no compensation was offered. I stayed over a month, so I had to deal with these issues for far too long. Overall, a frustrating and unacceptable experience. I would not recommend this property to anyone.”

“Thought maybe we could check in early but that wasn't possible once we arrived. There was an odor in the room when we went to go take out the pullout bed. There were pee and shit stains on the mattress contact them and they said they cannot replace it unless we give them more money. All they told us was they can bring extra sheets.”