Landmark Vacation Homes

“Great stay , book with them for your next trip”

“Great house and exactly as described. Responsive and attentive. Thank you!!”

“Place is as advertised. We enjoyed our stay. The two resort locations were nice. Great lazy river and pool. Splash pad for the toddler was good. High chair and crib were a plus. No baby gate for stairs but everything else was pretty toddler friendly. No blackout curtains in the room with the crib which proved difficult for nap time. We made it work. Some sulfur smells from the plumbing, but nothing to deter. Checkout instructions were very easy and clear. Didn’t feel like you had to deep clean the entire place like some other listings make you. We would definitely rent here again.”

“very nice and peaceful stay and very easy check in”

“Unfortunately, this stay did not meet expectations at all. We arrived to a home that was visibly unclean, with dirty walls, bugs inside the property, unclean bed linens, water issues in multiple bathrooms, and a hot tub that never got hot during the stay. Communication and response times from the host/team were also delayed throughout the trip, and despite multiple complaints, none of the issues were actually resolved before checkout. What was most frustrating was being asked to rearrange our plans and return early so cleaners could come after we had already checked in. As paying guests who booked in advance, the home should have been properly cleaned and prepared before arrival. The trip itself was still enjoyable because of the people we were with, but the condition of the property and overall customer service experience were disappointing and not worth the amount paid. I truly hope improvements are made for future guests.”

“House beautiful but filthy. I told them and sent pictures and I was not offered a discount or anything. I need to post the pictures”

“The host reached out an hour prior to check in letting us know that the home we booked was no longer available & offered us an "upgrade". The upgrade was a larger home, which was no benefit to us so we kindly requested the cost for pool heating & grill be waived for the inconvenience. We were told we were already provided with an upgrade and if we were not satisfied, we could cancel the reservation. This was not an option considering we were already in Orlando and wouldn't have time to find other accommodations. The kitchen was poorly stocked. No large bowls, containers for left over food, no baking sheets, and slim picking for cooking utensils. Pieces of the fridge were broken, coffee maker was broken (they delivered a new one that evening), the blender was broken (they did offer to send a new one but we were checking out the next day), shower doors would not close all the way and the toilet in the master continued to filter water. We were less than satisfied with our experience.”

“We stayed here over the holidays. Emily and Kevin were kind and responsive, which we appreciated. Unfortunately, the home was extremely dirty and poorly maintained. Walls were stained and damaged, carpets had holes, stains, and a bad odor, and the couch was dirty, ripped, and broken. The listing was also misleading—there were no couches upstairs as shown. The furniture, especially the beds, were a disaster. Most were slanted, broken, and very noisy!! In one room the bed was only about 2 inches off the floor, which was very inconvenient and uncomfortable. There were also maintenance issues, including a broken pool screen and bedroom/bathroom doors that didn’t lock. Bathroom walls were stained, lighting was very dim, and there were barely any towels or hangers. Although the hosts responded, no real solution was provided. We ended up paying out-of-pocket for a deep cleaning, and they never followed up or sent their cleaning crew as promised. Overall, Very disappointing stay.”

“Arrived almost three hours after check in and the place was gross. No one had been there to clean from previous tenants but also the house itself needed repairs and a deep clean. The back door was broke and there was food and stuff on the walls. We drive from many states away and arrived in Easter. Had to cancel the reservation, which they gave refund , but then sit in a car for five hours to find a house to accommodate us. The only solution given was a refund never once anything else said. Neighbors also deals no one had been there in days so there was plenty of time to at least schedule cleaning before we arrived.”

“Our experience at this property was quite disappointing. Upon arrival, the house had a strong smell of fresh paint, and it was clear that recent touch-ups had been done on the walls. This was especially concerning since one of the guests was a baby, making the environment unsuitable and potentially unsafe. Additionally, the overall cleanliness was below expectations. The rugs did not appear clean, and several areas of the house showed a lack of proper maintenance. The photos in the listing did not accurately reflect the actual condition of the property — the bedroom decor was different, and some spaces did not match what was shown. Several advertised amenities were also missing or in poor condition. There were no cushions on the terrace, the rackets were broken, and the furniture in the movie/living room was damaged. There was no grill available, and the pool did not have lights, which made it difficult to use at night. Overall, the property it align with what was advertised.”