Landmark Vacation Homes

“Just need to. Check your tvs. Did not work.”

“La verdad es un lugar acogedor y limpio las instrucciones son claras para la entrada pero considero que tienen demasiadas exigencias y requisitos como por ejemplo no creo que sea necesario que te recuerden en cada mensaje que si te pasas de tu hora de salida te cobrarán 200 pesos como multa tampoco interactúan mucho les pregunté varias cosas y no recibí mucha respuesta y la verdad con lo mucho que te exigen creo que deberían de tener más comunicación con el inquilino también creo que la casa necesita arreglar algunas cosas en la cocina también las puertas de atrás con salida a la piscina una no abre y la otra se sale de lugar aveces cuando la cierras la puerta del frente también es un poco complicada para cerrar y abrir en fin no creo que es un mal lugar pero sería bueno que se comunicaran más y que no solo sea decir no puedes hacer esto o es una multa espero que puedan solucionar todo y sin duda regresaría en familia otra ves gracias”

“The space was a great value for the price. ***Important: If you have small children, be VERY very watchful. They have open ponds with no fencing with visible alligators watching. There were two alligators on the sidewalk a couple of houses down! This was very concerning. Safety measures might need to be considered. The home is beautiful but could use some attention deep cleaning for sure. The owners may need to make a visit soon to ascertain conditions. Note: A “spa” is not actually a spa without heat. There is a daily fee to make the spa warm. The kitchen has very very little supplies so be prepared to purchase your own like measuring cups, proper pots and pans, additional paper towel + washcloths to clean the kitchen. Parking was great as it was parking lot style vs. limited capacity driveways so there are plenty of spaces for multiple vehicles. Bedding in most rooms was a bit aged and could use some updates, but functional. Seconds away from grocery + retail shopping.”

“Emily and Kevin trying to make us play for some stained on the wall that was already there. they sent me a email about the hold time we was there about rules and fines. we pay for the bed sheets the kids put ketchup on”

“Very mediocre visit. No top sheets on majority of the beds, no hand towels, broken microwave and can opener. Cannot recommend this as a worth while option.”

“Unfortunately, this stay did not meet expectations at all. We arrived to a home that was visibly unclean, with dirty walls, bugs inside the property, unclean bed linens, water issues in multiple bathrooms, and a hot tub that never got hot during the stay. Communication and response times from the host/team were also delayed throughout the trip, and despite multiple complaints, none of the issues were actually resolved before checkout. What was most frustrating was being asked to rearrange our plans and return early so cleaners could come after we had already checked in. As paying guests who booked in advance, the home should have been properly cleaned and prepared before arrival. The trip itself was still enjoyable because of the people we were with, but the condition of the property and overall customer service experience were disappointing and not worth the amount paid. I truly hope improvements are made for future guests.”

“While the house itself is nice and the host did address a broken refrigerator, we experienced serious safety and hygiene issues. There was a pest infestation in the upstairs bedroom that resulted in insect bites to my guest. Pests were entering through a large gap in the front door, and basic essentials like washcloths were missing. The house looks good, but the pest and safety issues were unacceptable.”

“House beautiful but filthy. I told them and sent pictures and I was not offered a discount or anything. I need to post the pictures”

“Arrived almost three hours after check in and the place was gross. No one had been there to clean from previous tenants but also the house itself needed repairs and a deep clean. The back door was broke and there was food and stuff on the walls. We drive from many states away and arrived in Easter. Had to cancel the reservation, which they gave refund , but then sit in a car for five hours to find a house to accommodate us. The only solution given was a refund never once anything else said. Neighbors also deals no one had been there in days so there was plenty of time to at least schedule cleaning before we arrived.”

“Our experience at this property was quite disappointing. Upon arrival, the house had a strong smell of fresh paint, and it was clear that recent touch-ups had been done on the walls. This was especially concerning since one of the guests was a baby, making the environment unsuitable and potentially unsafe. Additionally, the overall cleanliness was below expectations. The rugs did not appear clean, and several areas of the house showed a lack of proper maintenance. The photos in the listing did not accurately reflect the actual condition of the property — the bedroom decor was different, and some spaces did not match what was shown. Several advertised amenities were also missing or in poor condition. There were no cushions on the terrace, the rackets were broken, and the furniture in the movie/living room was damaged. There was no grill available, and the pool did not have lights, which made it difficult to use at night. Overall, the property it align with what was advertised.”