Manager Review

Kiawah Exclusives

Kiawah Exclusives's guest rating of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

NiranjaniAugust 2026Johns Island, South Carolina
Great location: close to the beach, the Nest for food and amenities. Quick walk to the Sanctuary where we rented bikes. Loved our stay!
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GatesAugust 2026Johns Island, South Carolina
Great house! Close to the nest and all the night heron amenities, easy walk to the beach, and well appointed and comfortable!
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ChristianAugust 2026Kiawah Island, South Carolina
Place was ok compared to others we have stayed at in Kiawah -inside was tired and smelled musty. Not as large as expected and the tennis courts are a bit noisy right behind the unit. Google maps showed the address on the lagoon and when we arrived it was across the street. Toilet seat was broken when we arrived as well. Spending days at the beach with a close bike ride to the beach helped make up for the issues with the unit.
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SpencerAugust 2026Kiawah Island, South Carolina
Great experience here! Lots of fun on our family trip and this home is exactly as described, very convenient location, and we will definitely be back as soon as we can!
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AutumnAugust 2026Kiawah Island, South Carolina
Our stay was enjoyable. The screened porch was a plus for being able to experience nature on rainy days. It is a short bike ride to the beach access. House was clean and beds were comfortable. My only negative feedback is that apparently you’re only able to communicate questions to the host between 830-430 Monday through Friday. They provided an after hours number but when I called that I also experienced a recording where I was told they were out of office on weekends. So really if you have questions or need help -like I did during my stay -there is no one to help you. All messages sent through the platform go unanswered.
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DaltonJuly 2026Kiawah Island, South Carolina
I would give this place 4 out of 5 stars. It was very clean, easily accessible, and within walking distance of the beach. The bed was also very comfortable. The reason I’m not giving it 5 stars is because there were a few issues. The washer and dryer were much smaller than expected and not standard size as the listing implied. It also appeared that belongings from previous guests, including a backpack with shoes inside, had been left behind. The listing stated we would receive two keys, but we were only got one, and it was bent. We called the provided number several times and left two voicemails but never received a response. The lack of communication was disappointing and made us question whether we’d receive help if a more serious issue arose. Overall, we enjoyed our stay, but these details kept it from being a 5-star experience.
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LeahJuly 2026Kiawah Island, South Carolina
Very musty smell in this unit and I sent photos of mold on ceiling and wall beside the air vent with no response. I prefer not to rent units managed by impersonal management companies. It was unfortunate to look forward to a lovely weekend at Kiawah and have disappointing accommodations.
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TomekMay 2026Johns Island, South Carolina
the biggest problem, really, is the language of all the instruction communications. Everything reads like a ransom letter that came from Hamas. and oh yeah... Checkout is by 10 am, right? Im shuttling bags to the car at 9:40, babies screaming inside, my wife trying to rope in the madness. The doorbell rings: housekeeping shows up to breathe down our necks. Do you not have watches? Best part: they sat in their suv right in the fron drive, in the way of me pulling up to load my stuff. The unit is nice. Location is great. But don't expect to be treated like a human. You are just a payment.
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PhillipMay 2026Kiawah Island, South Carolina
This unit was moldy smelling and not updated. Cable didn’t work and air filter dirty. Totally unlivable had to move.
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SarahMarch 2026Kiawah Island, South Carolina
The place was perfectly situated next to the beach, and it was comfortable. I was surprised by how long it took to receive a response and how stingy the owner was with items like dishwasher detergent and toilet paper. There was no sponge for cleaning dishes, and at least two lights were missing lightbulbs, all of which were slightly annoying.
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