Intteli Vacation Homes

“Please runnnn! This home is nothing as described Only has 7 beds when website says 14. Furniture is worn, stained and dated. The couch should be sat out. Beds fall to the ground when 2 ppl sit on them. Some type of stains when the sheets were removed. The water stays hot for 3mins The toilet’s take turns on which one works. Cleaning staff doesn’t actually clean. Host does respond however the response to let us check was awful when we have to wait on a refund and the accommodations are paid for in advance. The pots and pans are dated and cheap. The stove only gets hot on one side. First Air B & B experience A horror! Be ready to buy bedding pots, pans and it takes forever to cook for a party of 12. The dinette set chairs are disgusting and Nasty! Nice community and structure but host needs to invest in the property asap. Complete rip off! Runnnnn!”

“Lack communication”

“The check in instructions wasn’t sent over I had to call AirBNB 2 hours later after hours. The place was nice as well as the community. I would stay again overall.”

“The home was beautiful but as a Airbnb they should have more amenities. They have no hand towels for the kitchen, no face cloths for the bathrooms and they have a beautiful pool with no pool towels. As far as towels for the bathroom, he had one towel per person for the whole vacation. The kitchen didn’t even have as much as salt and pepper and not enough pots and pans to cook things properly. We paid $79 to use the barbecue grill and they didn’t have anything to clean the grill after we finished cooking. I hope we don’t get charged for that because there was nothing there to do it with. The pool should definitely have a handle on it to get in and out of the pool that’s very dangerous for older people.”

“House don’t look the same in person, host was unprofessional, things were broken when i arrived”

“Nice home needs updating-new paint/wallpaper mattress are not very comfortable need to run the hot water for 5-8 minutes before showers get hot, messaged the host and just told me let them run during a major drought in FL”

“AC never work the whole time we were there someone came and tried to fix it and just said leave the door is open to help it get cooler which it did not help and made it worse then we were accused of breaking a room that nobody entered and accused of violations disturbance just having the few friends over and then leaving with an hours so don't recommend staying there”

“I was very disappointed not in the house itself but in the fact that after booking they then tell you that you get 2 trash bags (go buy your own) they give u a few dishwasher pods, no washcloths to wash counters no windex or cleaning supplies to clean with you have to buy everything even toilet paper, paper towels, I’m talking every item to stay 7 nights with 5 people. Including trash bags you have to buy. When asking questions you’re afraid to ask because they will charge you if the maintenance guy has to come. No instructions on the TV took us three days to figure out the 3 boxes and smart tv. We were afraid to swim incase someone got something in the pool like sunscreen since it’s water proof or you get a 300$ charge. It was like pulling teeth for her to tell us where the trash can was since we had a bag of trash bigger than the little brown box. Took till next day to get response. When I go on vacation I don’t wanna furnish a house then throw it away when leaving.”

“I will not be having my family coming back to this home very slow response no communication at all but texted fast about the heating pool for money.”

“The stay had everything to be excellent. The house is exactly as shown in the listing, the location is great, and the price was very good. However, the delay in responses and in solving issues was unacceptable. We had problems with the air conditioning during the first few days and again at the end of our stay. Even though the issues were eventually fixed, everything took far too long. We also spent most of the stay dealing with internet problems. Someone came to the house to fix it, but the issue continued. If the responses had been faster and the problems handled more efficiently, this could easily have been a 5-star property. Waiting up to 3 days for a response during a short stay is simply not acceptable.”