Intteli Vacation Homes

“Lack communication”

“The space was enough room for all of us and the owner was quick to respond but there were a few concerns that made it less than a 5 star. The wi-fi was not good, they did come reset it but it didn’t make any difference. If you are considering this place keep in mind you won’t have wi-fi, it was an issue in other reviews too. The carpet is very dirty and worn but rest of the home was clean outside of the walls needing to be washed. The couch is also a futon but it is broken and the back does not come up and stay to make a couch, it is leaning against the wall but you will be laying down if used. We were not made aware until after paying that there is a $70 charge to use the grill, it is locked until paid. The pool is clean. This could be a nice place and is close to the theme parks but we would not stay here again.”

“The home was beautiful but as a Airbnb they should have more amenities. They have no hand towels for the kitchen, no face cloths for the bathrooms and they have a beautiful pool with no pool towels. As far as towels for the bathroom, he had one towel per person for the whole vacation. The kitchen didn’t even have as much as salt and pepper and not enough pots and pans to cook things properly. We paid $79 to use the barbecue grill and they didn’t have anything to clean the grill after we finished cooking. I hope we don’t get charged for that because there was nothing there to do it with. The pool should definitely have a handle on it to get in and out of the pool that’s very dangerous for older people.”

“The check in instructions wasn’t sent over I had to call AirBNB 2 hours later after hours. The place was nice as well as the community. I would stay again overall.”

“House don’t look the same in person, host was unprofessional, things were broken when i arrived”

“Beautiful house. Very spacious. Great location. We could have used more towels, but we had access to a washer and dryer.”

“Nice home needs updating-new paint/wallpaper mattress are not very comfortable need to run the hot water for 5-8 minutes before showers get hot, messaged the host and just told me let them run during a major drought in FL”

“AC never work the whole time we were there someone came and tried to fix it and just said leave the door is open to help it get cooler which it did not help and made it worse then we were accused of breaking a room that nobody entered and accused of violations disturbance just having the few friends over and then leaving with an hours so don't recommend staying there”

“I was very disappointed not in the house itself but in the fact that after booking they then tell you that you get 2 trash bags (go buy your own) they give u a few dishwasher pods, no washcloths to wash counters no windex or cleaning supplies to clean with you have to buy everything even toilet paper, paper towels, I’m talking every item to stay 7 nights with 5 people. Including trash bags you have to buy. When asking questions you’re afraid to ask because they will charge you if the maintenance guy has to come. No instructions on the TV took us three days to figure out the 3 boxes and smart tv. We were afraid to swim incase someone got something in the pool like sunscreen since it’s water proof or you get a 300$ charge. It was like pulling teeth for her to tell us where the trash can was since we had a bag of trash bigger than the little brown box. Took till next day to get response. When I go on vacation I don’t wanna furnish a house then throw it away when leaving.”

“The stay had everything to be excellent. The house is exactly as shown in the listing, the location is great, and the price was very good. However, the delay in responses and in solving issues was unacceptable. We had problems with the air conditioning during the first few days and again at the end of our stay. Even though the issues were eventually fixed, everything took far too long. We also spent most of the stay dealing with internet problems. Someone came to the house to fix it, but the issue continued. If the responses had been faster and the problems handled more efficiently, this could easily have been a 5-star property. Waiting up to 3 days for a response during a short stay is simply not acceptable.”