Ideal Property Managemeny Inc

“Stayed for a night on our way to the East Coast. Be ready for the steps! We dubbed them Mount Stroudsburg! 😂”

“Location, cleanliness, and house was great. However the property is managed by a group of some kind so communication was very slow to begin with as every question I had needed to be checked with a team. I made the mistake of canceling my reservation, and trying to coordinate with the host to price match, update guest list took over 1 month. After our booking, sometimes, it would be days or weeks until my inquiries were answered. In the end the issue was resolved, and communication was much more prompt once we were staying at the property.”

“Required more maintenance”

“Great place with lots of amenities!”

“Game room was perfect for our group (young 20s). Our stay was relaxing and everything was clean. Would definitely recommend staying here.”

“Our stay was nice. We enjoyed the space and amenities. They could do a better job cleaning the bar b que grill and bathrooms. But overall stay was very enjoyable. There is a lake with kayaks right across the street where you can rent kayaks and there is a beachball space to play.”

“While the Emerald Lakes community was super nice and the hot tub was a huge plus, our actual stay was pretty awful due to basic lack of upkeep and cleaning. When we got there, we found garbage left out by the previous guests that was literally covered in maggots and the hosts never even bothered to clear it. Inside wasn't much better as the whole house was super dusty and the shower walls were caked in yellow soap scum. The grill igniter didn't work either and we had to manually light it. Whenever we used the microwave, power would literally go off in half the house. We had to deal with a repair guy coming by during our trip to fix oven door glass that prior guests broke. Whenever we messaged the host, we’d just get an automated-sounding "we'll get back to you shortly" reply and then hear nothing for hours. Great location, but definitely wouldn't stay here again until they figure out basic house maintenance and host communication.”

“Good place to stay overall. The hot water sometimes came out brown, but if you leave it running for a bit you can flush it out. The carpets are a little old and dusty. Other than that the place has a nice layout to accommodate a large group.”

“Pros - location was great, house is in quiet beautiful neighborhood, very easy to get to. Parking was great for multiple cars and house layout was wonderful for guests. Cons - there is water damage and leaks active throughout the home...most noticeable in the pool table/game room right next to the air conditioner, it was raining when we arrived and there was water pooling on the floor our socks got wet...it stopped with the rain and was okay with a towel but you could see it was an ongoing issue there was a huge crack in the ceiling and wall from the water damage; water damage was also visible in the bathrooms; needs a deep clean badly, mold and dust everywhere, surfaces had greasy feel to them, I found someone else's socks under my bed from prior guests; you could really tell the cleaning crew just does quick wipe-downs between guests; finally, on check-out morning we woke up to zero running water in the whole home..I messaged the company and they still have not responded days later”

“Communication around check-in was frustrating. The day before arrival, we were told early check-in would likely be possible if no guest checked out, which ended up being the case. Friday morning we were told maintenance was on site and that we would receive an update, but we never heard back. A family member arrived about an hour early and no one was there, and maintenance later returned in the evening for a separate issue, confirming they had not been there earlier in the day. While communication was polite and a partial refund was eventually provided, multiple problems affecting sleeping space, plumbing, and basic usability made the stay less comfortable than expected. I hope these concerns are fully resolved for future guests, as the property and location have potential.”