Helios Vacation Rentals

“We had a great family get away, everything was perfect.”

“We had such a great time staying here! The place was absolutely beautiful, clean, and had everything we needed for a comfortable stay. We especially enjoyed relaxing by the pool and soaking up the peaceful atmosphere. We would definitely recommend this Airbnb to anyone looking for a great place to stay, and we will absolutely be back!”

“We had a wonderful stay! The home was peaceful and provided the perfect environment for our family to relax and enjoy the views. Everything was clean, comfortable, and well organized. Highly recommend!”

“My family had an awesome weekend at the Entertainer’s Paradise! I appreciate the cleanliness, amenities, and so many fun activities. Will definitely go back!”

“Great comfortable home close to downtown and surrounding area restaurants. Enjoyed the amenities of the home for a one month rental. Some deferred maintenance issues but nothing significant. Very windy location during evenings. Difficulty keeping exterior clean of debris from wind. The pool spa was in need of deep cleaning as it had a thick layer of buildup around the perimeter of salt. The filter system did not seem to keep up. The beds at this property were not great. All beds except one were hard flat memory foam type mattress. Not comfortable for long stays. A/C worked great which was needed for the hot spell. Separate casita worked out great for visiting family. Overall it is a beautiful home but not sure it’s worth the price paid.”

“Helios was an okay place to stay. Be wary if you go in the summer months the fridge may take several days work properly- our food went bad because the fridge was not cold enough to keep our food fresh. The host were responsive re: my concerns but were not proactive or seemed concerned on the matter. Their response was to the effect of, “we’ve had it checked and nothings wrong”. I bought hundreds of dollars worth of food that ended up going to waste. During our 4 days stay the fridge never reached a normal / healthy temperature. Additionally, the AC worked very poorly both upstairs and downstairs . We went in June - one of the hottest months of the year in Indio. And it barely felt like the AC was on. We did not leave doors open and kept blinds down as often as possible. I’ve stayed at a handful of airbnbs / homes in the area and never experienced such poor AC.”

“They were very friendly and responsive. The hardest thing was having door code issues everyday. several times a day. The last night they kept asking me to go outside to try different codes. I kept telling the person I was already laying in bed but they still asked me to go outside and try codes. Finally they said they were sending a locksmith at 11:30 pm i asked them not to do that cause most of the family was already asleep cause they had to get up early to get there kids from sitters. Very frustrating and I was so exhausted. Because the door kept having issues thw whole stay at least one couple had to stay behind to make sure we didn't get locked out. I kept reporting issue they would just get me another code and thanked me.”

“First night we were startled by two COCKROACHES in two different bedrooms. When we notified the hosts they told us there was nobody who could come help and told us we could use the raid under the sink (not exactly what we felt like doing on our short trip). A few more popped up over the next couple days (dead & alive). Hosts insisted they were palmetto bugs which is literally a type of cockroach (not any better). House was extremely dusty and dirty, some areas looked like they had not been cleaned in years. AC was extremely loud and did not work well. Overall the house was not well kept, basically everything had an issue with it. Great location and backyard is pretty but thats the only positive things I can say about this place. Basically nobody in our group slept because we were scared of the cockroaches and we were getting sick from the amount of dust and grime in the house. We went back and forth for days before they refunded the $400 CAD cleaning fee. Overall gross place.”

“Do NOT book here. I was told to extend for 1 it would cost a certain amount. They ended up charging me 3x the amount. I’ve been sent to multiple people to try to resolve and get refunded but they have NOT DONE A THING!! The host and Airbnb have continued to deny me. No one calls back and each keep saying it’s someone else’s problem. I’m beyond frustrated and therefore do NOT recommend this place. So disappointed!! They took my money right away but choose not to pay me back. What a ripoff! Most unpleasant experience I’ve had”

“They need to do something about the infestation of cockroaches. They need to fumigate. Also not enough toilet paper for the last day. They need to clean on detail. The upstairs restrooms was not clean enough.”