Manager Review

Glass Casa

Glass Casa's guest rating of 4.74 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

Verified Homeowner Reviews

Write a review

No homeowner reviews yet — be the first to review Glass Casa.

Recent guest reviews

MattSeptember 2026Captiva, Florida
“This place is perfect! Great views, short steps to the beach and pool, water park, restaurants etc… will definitely be back again next year.”
airbnb
LeahSeptember 2026Sanibel, Florida
“We absolutely loved our stay at Shorewood! The location was perfect—close to everything while still feeling peaceful and private. One of our favorite parts was being able to hop on our bikes and ride just about everywhere on the island. The bike paths made it so easy to explore, grab ice cream, visit shops, and just enjoy Sanibel without having to get in the car. Having private access to the beach was another huge plus. We spent so much time walking the beach, collecting shells, fishing, and enjoying the water. It was so nice being able to walk right out to the beach whenever we wanted. Shorewood was a wonderful home base for our Sanibel vacation, especially for a family wanting to enjoy the beach and explore the island by bike. We made so many great memories here and would absolutely stay again!”
airbnb
MeganSeptember 2026Captiva, Florida
“Our family enjoyed staying at this location. The area is good and being so close to the beach is ideal.”
airbnb
TabbySeptember 2026Sanibel, Florida
“This place is simply amazing, clean, convenient, and right on the beach. The screened porch makes it even better to watch an afternoon storm, where you can still sit back and enjoy the ocean from a distance; the views are amazing, and listening to the rain come down during an afternoon or evening storm on the beach is so peaceful. Not that we had many, but we did have a few storms. Most of our stay was sunshine and lots of rainbows, not to mention beautiful sunsets and sunrises. This place is exactly as they describe and even better in my opinion. This was our first time on Sanibel, but it definitely won't be our last; we will definitely stay here again. I really loved that they had a festive dish set, and we took advantage of it and had a Mexican night with fajitas. I ordered from the local Publix just across the causeway and had it delivered through Instacart, which was very convenient. From the minute we walked through the door, we didn't want to leave.”
airbnb
MicheleJuly 2026Sanibel, Florida
“The location is great. The apt looks like the photos. It’s clean. There were a few things that could be a bit better. For one thing, the primary bedroom does not get very cooled down by the AC. After two days of trying to get them to fix this with some very poor communication from glass casa - they did send someone but told me that there was nothing they could do about it. That room just gets too heated up by its location. The AC blows cold air, but the room certainly does not get cold. The middle room does get much colder. The middle room has a queen vs the primary which has a king bed. The third room with twin beds also seemed to be warmer. But the living room kitchen area was as cool as needed. The kitchen had pots and pans that had the teflon all scratched up which is not good. But they had most things needed in kitchen and promptly brought me a can opener when I asked for one. Great shelling right in back of the condo which we loved. Would considering staying there Again.”
airbnb
EmilyJuly 2026Miramar Beach, Florida
“Overall we had a wonderful vacation with our family but I will never stay at a Glass Casa property again. I am not one to complain but this was the most difficult Airbnb! We had a different issue almost everyday. I’ve never had so many problems with renting a property. With the amount of money spent on this type of property and vacation it should be much easier with more professional management. We were all very dissatisfied. We are very appreciative of the help they gave when problems arose but they could’ve been avoided. My review is too long to post. The private beach access does not allow beach tents and you must be behind the rentable beach chairs. The beds were very uncomfortable. Nothing was easy. I’m not sure if they are managing too many properties or if too many people are managing one property. I had multiple people who would message me back via Airbnb messages and contradict each other. Very unprofessional and slow communication.”
airbnb
DeannaJuly 2026Miramar Beach, Florida
“The home was beautiful, spacious, clean, and allowed pets. The communication of information from Glass Casa was terrible. We did not know the codes needed to access the community, and amenities. I did not get accurate information until the next evening. They were asking about when I would check out before I even got all the info I needed to access their property and amenities. They did send services out to fix the missing bike seat and check the washing machine that made a lot of noise. Also the site says we get access to a private beach and needed bands but again the person responding said we did not need. They ended up giving us bands the next evening after we had already been to the public beach. Again the home itself, and amenities make this an amazing place to stay if all of them are accessible. It was the communication and lack of information that made the trip frustrating. Also there was no guest book for reference.”
airbnb
VivianJune 2026Captiva, Florida
“Everything was great. We just could not find the advertised golf cart, even after I texted them about it several times.”
airbnb
HeatherMay 2026Destin, Florida
“it would’ve got a five star rating, but there was a few things that safety hazard was the steps every time we went up and down of a night we got dripping, wet needs gutters, and the pool gate was never locked. One was gate was always open the other gate, the lock was broke the backyard to be pet friendly need to be a cleaned up. It was quite the mess and grass was so high.”
airbnb
KApril 2026Captiva, Florida
“We liked our stay but I thought the price for the quality of the rehabbed condo was too high. They didn’t have any bikes to use and some specific kitchen items. The shower curtain was moldy, the bedroom carpet was old and quite dirty. The bedroom didn’t have an operating widow to see outside or get air. The one burner on the stove top (electric) did not work. A few of the electrical outlets did not work ( the lanai was one) we weren’t allowed a later check out and my daughter is pregnant and was not feeling great so that didn’t help us at all. I left the place extremely clean. The view was amazing, even with high sand burm. The noise level there is high, the walks are very this( older construction)… lots of slamming doors and noise in hallways. The mucky duck is a winner as usual. :)”
airbnb

Local Rankings