Manager Review

Family Time Vacation Rentals

Family Time Vacation Rentals's guest rating of 4.54 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

AndreiOctober 2026Brian Head, Utah
“We had a great stay. The place feels very homey. It has incredible views, and it's fully equipped, private and very quiet. We'll return in our next vacation.”
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KlyteSeptember 2026Duck Creek Village, Utah
“Great location!”
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Jessica KSeptember 2026Duck Creek Village, Utah
“We had a wonderful stay with our families at this location! The kids had ping pong tournaments, enjoyed the hot tub, and had awesome cousin sleepovers every night in the super cool bunk bed room. The view was outstanding! Everyone is already talking about coming back.”
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JustinSeptember 2026Duck Creek Village, Utah
“This cabin is in a beautiful spot, is really spacious, and is a great jumping-off point for nearby national parks. A delightful surprise was the VHS video selection that worked well for our kids. This place is also rustic and remote. Our phones did not work at the house, but after a short walk we could usually get somewhere they did work. Internet went out a few times while we were there (not the fault of the house or its equipment), which was a problem while attempting to work remotely. Communication was difficult while trying to work out an appliance problem that was not resolved during our stay (we were over three days without a working dryer).”
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JovanniSeptember 2026Duck Creek Village, Utah
“The house is perfect we have so much fun i really recommend.”
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LeeAnneJune 2026Duck Creek Village, Utah
“Other than being locked out of the house a few times, we had an Overall great stay.”
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CelineFebruary 2026Brian Head, Utah
“when originally making a booking I thought it was one entire place but it was actually two separate units which was not in the description or pictures. Was kind of bummed because not everyone would be in the same space. When trying to get into the place the keyless entry was not working and ended up using the manual keys, however the locking system was extremely finicky. Over all place was pretty clean other than the carpets possibly needed a good shampoo. The company seems to use a third party system to send updates and instructions however I kind of got lost in the whole other system and ended up using the message feature on airbnb to reach out about the keyless system not working and check out instructions. All in all the kitchen had everything we needed, and the location was great for our trip, just a couple hoops to jump through in the process.”
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KarissaFebruary 2026Brian Head, Utah
“This place was great for a location close to Brian Head and near skiing. The amenities are fine and fit our needs okay. We were quite disappointed because the hot tub was not working and we had really been looking forward to that. Also this Air BnB is listed as a ski in ski out property and that is NOT the case. You can not get to the lifts from the property without taking a shuttle (which doesn’t always show) or walking. This is fine but we really were disappointed to find out AFTER checking in that there was absolutely no lift access from our location. The fireplace worked well and the beds were fine - the kitchen was stocked decently for an Air BnB. So a solid stay for accommodations but nothing fabulous like we were expecting.”
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MartyFebruary 2026Brian Head, Utah
“The main/banner photo for this property clearly shows a front unit - which it is not. It is the rear unit you can see on the left with only a partial view of the mountain. As for the unit itself, the photos are at the very least, out of date. The living room furniture is a mix of very weathered couches or lower quality reclining loveseats. The beds shown in the photos were beautiful, complete with bedspreads, bed runner, pillow shams and dust ruffles. In reality, the beds were as basic as those in my son’s dorm room - just two pillows, sheets and a blanket. Not even a dust ruffles to cover the box springs. Other issues we encountered were related to bathroom showers that had not been wiped down and had long hairs stuck to the walls. The towels were a mix of new, plush white towels and others that were older, gray, and rough. The dinnerware was also a mismatch of ceramic and basic plastic plates and no more than four matching glasses. There were no potholders or trash bags either. Ugh”
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CraigJanuary 2026Brian Head, Utah
“The heater in the main area didn’t work at all. We would have frozen if there wasn’t a fireplace. The communication was not good. Pretty sure I was either chatting with someone in India or the Philippines or maybe an AI bot.”
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