Manager Review

Colonial Properties

Colonial Properties's guest rating of 4.52 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

HaneenMay 2026Pigeon Forge, Tennessee
Great stay overall! Definitely recommend
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DavidMay 2026Sevierville, Tennessee
Well, we started off on shaky ground. There was no water at residence when we arrived, but that was quickly corrected. The place was as described, although it seemed slightly older than I expected. There are some outside maintenance issues (gutters full of leaves and overflowing, some decay on the deck posts, mildewed walkway on the main entrance was very slick when wet), but the interior was suitable and clean. We may have been the first renters in a while, which would possibly explain the water issue and the Christmas Tree still being out. Overall, we were pleased and I feel I got what I paid for, but there are repairs that need addressing.
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ParthaMay 2026Sevierville, Tennessee
The place was beautiful specially the location. It was picturesque and serene. The property was well maintained with enough amenities. Only drawback was none of the overhead showers were working so taking a quick shower was challenging. Will surely recommend this place.
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HarrisonMay 2026Gatlinburg, Tennessee
Prime location, 7 minutes from downtown Gatlinburg. Loved the hot tub, the Mountain View’s and the hidden gem was the sauna that I used each morning.
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May 2026Sevierville, Tennessee
We had the best time at this cabin. My husband and I took our 3 1/2 year-old. He loved playing in the pool and playing the arcade games. It was a beautiful location. We saw bears right outside of our deck. It’s about 15 or 20 minutes outside of town. We went to great Smoky Mountain national Park, which was about 45 minutes away. We went to Spruce flat Falls, which was also beautiful. There were a couple pool toys there, we left some as well. There are a couple board games also downstairs. Everything was very clean. Very easy, checkin instructions. Host was very responsive, not that we needed anything, but they checked on us once we checked in.
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StefanieApril 2026Pigeon Forge, Tennessee
We had an okay stay. The kitchen was not stocked very well so we were glad we brought our own coffee. There weren’t blankets for the pull out couch and when we called to ask for some they told us “they don’t have to supply those.” So we covered our teenager in extra towels. There was also a squirrel nesting in the wall of the main bedroom that was pretty active at night. Otherwise was a cute roommate. The tub was amazing!
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April 2026Sevierville, Tennessee
⭐️⭐️⭐️⭐️⭐️ Highly Recommended Stay! We had a wonderful experience at this cabin in the Smoky Mountains. The location is great—very easy to find and conveniently accessible, yet still peaceful and relaxing. It’s the perfect place for a long weekend getaway. The cabin was comfortable, clean, and had everything we needed to enjoy our stay. We truly loved being there and would definitely come back again. Highly recommended for anyone looking for a relaxing mountain escape!
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April 2026Sevierville, Tennessee
Great cabin and great location! Very quick drive to Dollywood, but still “away from it all”.
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March 2026Sevierville, Tennessee
Great location & great property
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LeonaMarch 2026Sevierville, Tennessee
We rented this cabin for a spring break getaway and chose it mainly because of the view, which we were really looking forward to. Unfortunately, our experience was disappointing from the start. The first thing we noticed when we walked in was the décor—it’s very outdated and made the cabin feel neglected rather than cozy. The furnishings were also not appropriate for a comfortable stay. The sofa and seating were worn down and difficult to get up from, which made relaxing pretty frustrating. The beds were uncomfortable, and even the toilets sat very low to the ground, which added to the overall sense that the place hasn’t been updated or maintained well. One of the biggest issues was that the whirlpool tub didn’t work at all. On top of that, the smell of the water was very unpleasant and concerning. For a place meant to be a relaxing vacation spot, this was absolutely unacceptable and really took away from the experience. Honestly, there is potential here if some improvements were made.
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