Coastal Heritage Accommodations

“We enjoyed the cabin and the location being only 10 mins drive from downtown Seward shops and restaurants and about 15 minutes from Exit Glacier. However, the cabin is very bare bones, so going in with that expectation will be helpful! Cleanliness was also an issue. The host was responsive in that it could’ve been addressed during our stay but given our short stay we made do. The plumbing is pretty poor, one bed is extremely creaky, and only one outdoor chair was provided so we had to use an indoor chair for our evening fires. We also had to obtain basics like firewood and a lighter. Overall, we were happy with the location and cabin vibes as well as the portable heaters because it did get cold in the cabin at night. Just wish it had a bit more amenities and cleanliness.”

“Change out the plumbing fixtures it would go a long ways with your location”

“Good place but the price is a bit steep for the place”

“Do you like hot water when you shower? If so, this place may not be for you. The host’s instructions say to run the kitchen faucet for at least 10 minutes to get water hot. We followed those instructions, but had unreliable hot water throughout our 4-day stay. We reported the problem twice, and the host’s assistant eventually came by and confirmed the water was not hot. We were then blamed for not reporting it sooner, despite having already reported it and following the host’s instructions about the old pipes. We were on vacation. Repeatedly troubleshooting and reporting the rental’s hot-water problem should not have been our responsibility. The place itself is cute, but unreliable hot water for four days is a deal breaker. No amount of cuteness makes up for cold showers.”

“Great location! Floors extremely unlevel, beds (2 double) were on rickety frames and had little space to get around them. Wasn’t very clean on arrival. No willingness accommodate to check in early. Others guest noise when arriving at all hours is loud and they always had issues finding their door.”

“I understand it’s an old building but you have to invest in a decent bed. The frame was so rickety it felt like I was sleeping on a water bed. I thought it might collapse at any second.”

“Not worth the price we paid. The house and its furnishings are very old and need to be updated. The house has a noticeable musty smell, likely from the old couch and carpet. Although the house had clearly been surface cleaned, it needs a thorough refresh to be worth the amount the host charges. It’s also not very comfortable for a long stay. There is nowhere to unpack clothes (no hangers, very limited shelves), so you’ll end up with your clothes staying stacked in your suitcase the whole time. There wasn’t one big overall thing that made our stay unpleasant; it was little things that cumulatively added up. Lastly, the host was very slow to respond, especially in the app. The only way to get a somewhat timely response was via text, which feels icky to me. The battery was dead on the front door lock and it took several hours to get a response about it. When she finally gave a time to come fix it, she was several hours late. Would not stay here again.”

“Location was perfection! Spectacular view of the mountains and location was walkable to the harbor and to the downtown area. The overall house was spacious and nicely appointed. However, with a family of five, we needed two bathrooms and we were disappointed in the bathroom in the lower level. The shower was very tiny, and it had mold in it and the toilet repeatedly did not flush properly. Although Ristine did address this flaw in the property and is going to get it repaired, they only offered a very small portion of money back and only after we asked. This property was touted as a 5-star property. The location of the property was 5 stars, but one bathroom was unusable and the other needed an update.”

“We loved the home itself and the location was perfect. We were in walking distance to everything we wanted to do, temperature was easy to control and the bed might be the most comfortable we’ve ever slept in. I was very excited to use the Jacuzzi tub in the bathroom, but the jets were very dirty and moldy (which I discovered only after filling the tub and turning them on.) By the time I drained it and filled it up again the hot water had run out and I was quite disappointed. Also the listing said pet friendly, but after booking we got a note saying no pets allowed and when I asked for clarification I did not get a reply. We ended up boarding our dog but it would have been nice to know for certain. Other than that it was a really lovely stay and we would return.”

“Ristine was very nice. But one of the 2 beds was broken and unusable, the bathtub drain did not work, the BBQ grill could fit maybe 2 hotdogs. All issues were brought to the attention of Ristine and company but nothing got fixed or corrected. There was no coffee or filters for the coffee pot, no wood for the bonfire pit, the outside area was dirty. I felt we were overcharged and ripped off. I could not recommend it.”