Manager Review

Coastal Dreamin

Coastal Dreamin's guest rating of 4.70 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

WouterOctober 2026Santa Rosa Beach, Florida
“Beautiful location. The hosts were very responsive; however it did seem that the information was a bit outdated. We were told one parking pass and when walking in the sheet said two parking passes (which they did provide). Guest bands had to be brought next day, not their on arrival and the A/C shut down one night. All that being said, they were extremely responsive and handled everything immediately so credit where credit is due! The location is phenomenal. You’re close to everything. The unit itself is a bit outdated, but it worked well for our needs. All in all for the price it’s an ok deal. You’re paying a premium for location, but that’s it in my opinion. Would book with Coastal Dreamin again, that’s for sure, just not this location. Would give this an upper 3 out of 5.”
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NicAugust 2026Santa Rosa Beach, Florida
“Very nice property with lots of amenities. My daughters loved the pool. Also there was a lot of beach going items to take in the closet (to include wagon, umbrellas, chairs, beach mat) that proved invaluable for our stay. The only problem is during arrival door our code was not sent in air bnb email, happy stays app, etc. thus we could not get in. Multiple attempts were made to contact however we didn’t receive a response until the next day around 7:30 am local time. Besides that everything else was perfect.”
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AndreaAugust 2026Santa Rosa Beach, Florida
“Everything was great, except the code to get into the gates was incorrect. Luckily, we were meeting friends that had the correct codes. Also, part of our 2 top bunk beds were broken and somewhat of a safety hazard for our young children. Wish there were a few other basics like coffee filters, and everyday condiments but otherwise it was a big, nice place!”
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Jennifer LynnAugust 2026Santa Rosa Beach, Florida
“30a was incredible, this house is 2 spots over from the incredible neighborhood pool and right across from a path that takes you to the beach and also the nature walk. I would have loved to stay here again, had I not had issues with the host trying to accuse us of breaking their damaged golf cart, after we clearly reported something was wrong. I spent my entire birthday boat adventure going back and forth with the owners about it, which was very depressing. It also couldn’t be fixed, which meant we couldn’t use it at night so we had to rent bikes and for the money we paid, that’s just not acceptable. I also asked about pillow cases at one point because the master only had one set of pillows but I found a ton in the closet, I just couldn’t find any of the cases. Same with asking about beach equipment. There was also a roach problem, to the point where our kids made a game out of turning lights on to see how many they could find in different rooms. Not the warmth I’m used to with Airbnb.”
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NoziJuly 2026Santa Rosa Beach, Florida
“We really enjoyed our stay at this house. It’s in a quiet community, walking distance from the pools, and ~1 mi from a public beach access, easy to get to thanks to the golf cart & bikes. The neighborhood is great for walking & riding bikes. Nice that the house had chairs, umbrella, tent, beach toys. The house was comfortable, updated, clean, kitchen was great, and sleeping arrangements good for our college/adult kids & friends who were with us for the family trip. The mgt co and their website has far more restrictive cancellation fees/terms than AirBnB does, so it was a bit of hassle/back & forth to get clarity on that- no one at AirBnB terribly helpful. We didn’t cancel so it didn’t matter, other than being bombarded with msgs & direct texts post booking to sign a separate agreement. At one point the mgt co threatened cancellation if we didn’t sign a separate agreement which didn’t seem right as the booking was already done directly w/ Airbnb, whose terms should override all others”
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MelissaJuly 2026Santa Rosa Beach, Florida
“The location of redfish is perfect and the amenities are wonderful. The actual unit is pretty but had stains on the bedspread and candy wrappers by the bunk beds. I contacted the host when we first arrived about a broken shower handle and a work order was placed but nobody ever came so we were down a shower the entire stay. Additionally, the refrigerator has a problem. It stops cooling periodically and we lost $70 of meat that went bad. We tried moving things around and thought we solved it, but it continued to give us problems until the last night.”
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ChulandaJuly 2026Santa Rosa Beach, Florida
“The home was in a nice and peaceful location. The only thing with this house was the cleaning. We had to wash the sheets before going to bed, they had stains and debris as if someone just made the bed without changing the sheets. The furniture was filthy ( the kitchen table seatings pads, the living room pillows, the couches were horrible). The bathrooms tub and sinks still had someone else's hair in them and the floors had hair ALL over them. I went and got a broom to sweep the floors. Someone left a dish in the window after they were finished eating and they also left a cup on the back where they had been smoking. This is by far the worst house I've ever stayed in when it comes to cleaning. Although the house wasn't cleaned properly, it was in a good location and it had the amenities that we needed.”
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MadisonJuly 2026Santa Rosa Beach, Florida
“The house itself was pretty. However, the wifi didn’t work. When I contacted support, they said it’s usually spotty. Well if we knew that we wouldn’t have booked here, as we had people working on our trip who needed it. Additionally, the door code didn’t work upon check in. The 4th floor patio door wouldn’t stay shut which resulted in rain coming into home, us having to clean up with towels and tie it shut with towels. Additionally, it let cockroaches in which were also all over the garage and pool area…. Maybe because of location (lots of nature) in backyard but regardless gross.”
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KaitlynJune 2026Panama City Beach, Florida
“I’ve stayed in Prominence many times and have always had great experiences, so I came into this stay with certain expectations. This was my first time in this particular unit. The biggest issue was the no pool/beach towels being provided. As out-of-state travelers with young children, having to make an extra trip to the store before we could enjoy the pool was frustrating. It also meant having to squeeze towels into our suitcases for the trip home, which was an unnecessary inconvenience. We also arrived without a door code and had to contact the help line to gain access. The host didn’t reach out until the next morning to assist. I was surprised there was no coffee at all provided, the fridge water filter was expired, and basic items like scissors were unavailable. The beds were not very comfortable, and overall the home felt more like a basic hotel stay than a well-stocked vacation rental. Having stayed in several other Prominence units, this one lacked thoughtful touches expected.”
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MichelleApril 2026Santa Rosa Beach, Florida
“Happy Days was a good value overall: very conveniently located, easy 5-8 minute walk to the beach, looked like the photos and worked well for five guests. Seating in the living room is a little limited, as is dining. Kitchen was stocked for basic cooking, but those that plan to make most of their meals in will likely be frustrated. Some of the amenities in the listing or confirmation message were missing: beach wagon, chairs, towels; kitchen basics like salt & pepper, oil; laundry detergent pods. I tried reaching out to the management company twice (email and phone) to find out if chairs were included, but never got a response. The other review available mentioned the dirty floors, and that was true for us too - the place was tidy, but not CLEAN. A good value and a great location.”
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