Brightwild

“Costoso para lo que ofrece! No lo deberían llamar Resort, la playa no se puede disfrutar. Se escucha mucho ruido Ascensor malo Habitación muy oscura”

“The photos of this unit make it appear as though it is facing the “neighborhood” side of the building but in actuality it is facing the alley and the a/c units servicing the entire building are directly outside the bedroom window. I asked if I could get an upstairs unit on the “street side” of the building as was told they could not accommodate. Furthermore, there was no hot water in the kitchen and the dryer ran for 2 hours and didn’t dry what we had out in there! Much needed improvement for the price! Would not recommend staying here.”

“Really nice stay on what was clearly a busy Key West weekend! The downstairs common areas of the house itself could use some updates (and some AC!) but our room was clean, cool, and quiet. Location is perfect… not right on the noisy drag of Duval but walkable to literally everything including the fun wharf area. The pool was peaceful.”

“Overall, we had a good stay! The pool was fantastic, and the onsite bar was a great bonus. The beachfront was beautiful, although there was quite a bit of seaweed during our visit. The patio was spacious and definitely one of our favorite features. The only downside was that the floors looked like they could use a little extra cleaning. We enjoyed our stay and appreciated the amenities and outdoor space!”

“The bed was very bad and totally unacceptable. There wasn’t enough board planks to go across the bed therefore the mattress either sank in the middle or knocked you off on the sides. Not a good sleep for a husband and wife. The kitchen was not cleaned very well. There was dried food on the utensils. The can opener was discussing. We stay at an Airbnb for a stocked kitchen and we were afraid to use anything without a really good cleaning. I’m not sure what was going on with the internet or the TVs but we couldn’t watch a movie or the baseball game without it loosing connection and taking several minutes to get it reconnected. That’s just a short rundown and to say the least, we will not stay there again.”

“The place was convenient in Davis Island. The check in was painful. The door lock did not open and after several calls we entered the house through the Garage. We waited for an hour and half past midnight to get in the house. The house was very warm when we entered and the controls were locked. For temperature changes we had to communicate with the host which was never mentioned in any instruction.The photos of the exterior pool and pool area did not match what was shown on Airbnb. The seats and cushions had mold all over them. The pots and pans were smaller in size to accommodate cooking for 10 people. The house also lacked basic necessities like salt and sugar.”

“Nice condo. Bed wasn’t the comfiest but it did not ruin our stay. I would stay again in the future.”

“The free shuttle service to Duval street was extremely convenient and saved us a lot of money. The room was clean and very spacious. Beach area on the resort was smaller than anticipated and was covered in seaweed, so we couldn’t spend any time here. There was an issue with WiFi during a storm, and I called the number listed and the person on the line poorly communicated with me. Pool area was clean and well maintained. Restaurants on site were overpriced.”

“I used to go with my family. The place is very nice and comfortable, especially if you travel with a large family. I just recommend that the maintenance team be more polite and responsive.”

“This was an extremely disappointing experience. The listing was clearly advertised as a 3-bedroom property, but when we arrived at 10 PM for check-in, we discovered it only had 2 bedrooms. I then spent over 30 minutes on the phone with the host/property management being repeatedly told it was “always advertised as a 2-bedroom,” despite the fact that I had photo and video proof showing the listing advertised 3 bedrooms. Because we were traveling with a group and could not make the sleeping arrangements work, I had to urgently book an additional hotel room in Hyde Park at my own expense, which cost over $600 for two nights. I simply requested reimbursement for the unexpected cost caused by the inaccurate listing, but instead they refused and only offered a 30% refund. What made the experience worse was the way the situation was handled. Rather than taking accountability for the misleading listing, communication became defensive and unhelpful, and I was even threatened with being reported”