Benichay Brothers

“חוץ מהמיקום ליד בית חב״ד אין שום יתרון”

“Very disappointing experience, especially considering the premium price we paid. The air conditioning broke down, forcing us to move apartments in the middle of the night. The replacement apartment had water leaking through the ceiling in several places, running near electrical installations and raising serious concerns about electrocution or fire. We endured this for several days before having to pack all our belongings and move yet again. Travelling with two young children, these repeated moves, sleepless nights, and maintenance issues caused considerable stress and disruption. The accommodation was also dirty and noisy, far below the standard we expected for the price. We remained patient and tried to resolve everything directly with the host, who agreed to compensation. However, that compensation has not been provided, and the host has stopped responding to our follow-up messages. We are now having to involve Airbnb to seek a fair resolution.”

“Great stay”

“The stay was amazing, now I know where to stay when I’m back in Miami. Thank you for an amazing stay!”

“This host took our money and double booked themselves. We go to check in and front desk says someone is already in there. After a long flight that’s unacceptable - hotel showed us how they canceled our reservation right before we checked in with no heads up. Don’t waste your time.”

“Poorly maintained unit. 1. massive cockroach droppings in the kitchen area 2. Very dirty ACs 3. Empty shampoo container”

“We stayed at Eytan & Ygal’s Airbnb for a bachelorette trip, and the home itself is beautifully updated with modern finishes and comfortably slept all 10 of us. However, cleanliness was a major issue. After walking around barefoot, everyone’s feet were visibly dirty, which made it seem like the floors had not been properly cleaned prior to our arrival. While surfaces and linens appeared clean, the furniture had visible stains, some walls were marked, and the home overall felt quite dusty. It did not feel like a full cleaning had been completed before check-in. We also paid for early check-in for 30 min, but the code provided did not work, and it took 10 min to access the home. Additionally, the listing advertises a pool heater, but there were no directions for usage. Because the pool is mostly shaded, it was unusable for the majority of our stay until we finally located where the heater was on the last day. Providing a simple house manual with instructions would make a big difference.”

“I coffee pod, did not have hot water for the jacuzzi. No tissues and one garbage pale in the bathroom. Check out at 11am, the cleaning crew was there at 10:30. Room was clean and presentable. Service could have been better.”

“The unit smells , seemed like previous guests smoked inside. When I checked in at 2am , the room had not been cleaned after previous guests . I had to wait until 3am for the cleaning lady to come in. The cleaning lady didn’t have the blanket so she gave me an extra sheet .”

“The building, location and apartment is great. However, there was construction going all to above the floor starting early in the morning making it hard to sleep. The hosts did not disclose this in the listing.”