Manager Review

Bear Lake Luxury Rentals

Bear Lake Luxury Rentals's guest rating of 4.70 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

DebbieSeptember 2026Garden City, Utah
“This beautiful home has a serene setting, but preparation and maintenance fell short. All three toilets and the master shower needed maintenance before use. The courtyard fireplace lacked propane upon arrival; the master fireplace and two fans never worked. Some hallway lights were out; others flickered. Pool doors did not lock, raising safety concerns. Despite adjustments, the pool was too cold for comfortable use. A bedroom lacked a window covering, affecting privacy and sleep. No operating instructions were provided; even maintenance struggled with features. Earlier reviews that appeared to describe this home mentioned similar issues still present when we arrived. Several problems persisted throughout our stay. Too much vacation time went toward problems, and we could not fully enjoy the advertised amenities that shaped our expectations. We hope these concerns are addressed so future guests can enjoy all the property offers.”
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SydneyAugust 2026Fish Haven, Idaho
“Normally, because I know how important reviews are on this site I only give negative feedback when a place is terrible. In this case I think it is necessary to get the management company to follow through with necessary maintenance. There were things that were still broken that had been mentioned in public reviews recently, which is disappointing. Nothing life or death by any means but not just cosmetic items. I hope that these are resolved for the next guests. This does give me a little bit of concern with all of the homes managed by this company. It is such a beautiful home and community. The views were stunning. Plenty of space for our group of 12. The kitchen had everything we needed.”
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SarahAugust 2026Fish Haven, Idaho
“The stay in Bear Lake was mostly great. The house is beautiful, the location is great. We did have some issues with how many different codes there are to different doors, pool cover, etc. The codes provided were not always right and then we had to get a response for the correct codes. The hot tub was also dirty when we arrived. But besides those two things.. this house is huge and excellent for a large group.”
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TimAugust 2026Fish Haven, Idaho
“Beds/pillow comfort: 3/5. On the softer side, memory foam-type beds. Cleanliness: 4/5. The hot tub had a scum ring around, appears it hasn't been cleaned in a while. IT is a really new place, so overall it clean. Amenities: 5/5. Kids loved the arcade games; each room had a TV and plenty of space. Location: 3/5, could be perfect but no lake access. The place itself is very nice, but I removed a star because I felt the listing was misleading about lake access. The property is clearly marketed as lakefront with lake access, and we felt we paid a premium for that but did not receive it. There is no maintained path to the lake, just swamp and heavy overgrowth, making access especially difficult with smaller children. Several neighboring properties have maintained paths, so access is clearly possible, though I’m not sure the management company is willing to invest in creating one. The listing briefly notes access may vary, but I would not consider this usable lake access.”
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NickAugust 2026Garden City, Utah
“Our group enjoyed the stay at the Bear Lake Airbnb. The space is huge and has a nicely appointed kitchen. It is hosted by a company so the experience felt less personal than if it’s a hosted Airbnb by a private owner. In general, the amenities were good, the place was clean, and the beds were comfortable. There were lots of rules listed out but they were easy to comply with for our group (no parties, no smoking, etc.). It seemed as though that was the central focus of a lot of the communication rather than guest comfort. They charge for things like late checkout or early check-in, rather than making a reasonable accommodation if possible or just saying that they can’t make it work. So, it’s a different (more hotel-like) Airbnb experience.”
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SelsaAugust 2026Garden City, Utah
“Place was great, very comfortable with space and beds for the large family gathering we had. There were a few things that didn’t meet our expectation based on what we paid. Grill was super dirty, hot tub water was also brown. There was a dry grape and trash on the dining floor. There wasn’t a mop readily available for guests, meaning that for a spill we used up most of the supplied roll of paper towels. We found a large stain of some sort on a bed skirt. Overall my rating was lower due to cleanliness. They do ask for the floors to be vacuumed and swept before departure and sheets and pillow cases removed but we weren’t met with the same standard upon arrival. We loved having a pool and our kids spent a lot of time in the pool (about two days) but every one of the them developed a skin rash from excessive chlorine exposure. Despite that we had a great time and hope to have a better experience next time.”
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LoriAugust 2026Garden City, Utah
“After spending $8,000 we were extremely disappointed in our stay and management- 1st the door code didn't work- waited for a text answer with a different code which did work. Hot tub was filthy when we arrived-with flies, bugs, hair, sand, water so low that when jets were turned on- water sprayed every where! I had to ask several times to get this resolved- the pool guy came but his vacuum was broken and never did get out the sand- so my wife, myself and most adults didn't use the hot tub for our 4 day stay. Kids complained about blood on sheets, bed cover, sand, hairs on sheets (we sent pictures)- table so sticky that we had to pry off a playing card with a knife. No basics: shampoo, conditioner, body wash, dish soap, tin foil- overall disappointed and do not recommend staying here. Sent request for a partial refund.”
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MeganJuly 2026Fish Haven, Idaho
“Positives: The kids LOVED the arcade games and pirate ship in the backyard. Those extras are not expected but incredibly fun and unique. The back deck and patio overlook the lake and beautiful scenery. TVs in every room is another luxury that everyone enjoyed. There is lots of dining and gathering spaces. Negatives, the AC was broken for 2/3 of our stay and it never fully cooled down the entire stay. When we first reported the problem, we were told everything was working normally and there was no problem. The house reached 81° and I had to reach out multiple times to get the ball moving on a repair. There were earwigs. Everywhere. On the walls, on the floor, crawling in our luggage. Lamps and windowsills had a thick layer of dust and hundreds of dead bugs. The bathrooms weren’t fully cleaned and had multiple spots in the toilets and debris in corners. We were super bummed it was so uncomfortably hot for our trip. We paid a lot and did not love our stay.”
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DaveJuly 2026Garden City, Utah
“We enjoyed the main house! It was as advertised. Lots of room and well maintained. The landscape was beautiful and scenic. We were NOT told that the air conditioning did not work in the detached bunk house or that there was no air conditioning in the attached garage/playroom. We lots of teenagers at our reunion - it was hard to find places to hang out without those places being cooled in the middle of July. Some evenings most of the teens had to find couches and floors in the main house to sleep since detached bunkhouse was too hot. Lots of bathrooms and bedrooms in the main house. If you only used the house, I think you would enjoy this place.”
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GloriaJuly 2026Fish Haven, Idaho
“Pros: Beautiful home with incredible views of Bear Lake. There was plenty of room for our party of 16. Cons: Unfortunately, we left our visit feeling like our stay did not match the price point that we paid. I did a quick walkthrough and noticed a couch in the theater room was completely broken. I messaged them about it thinking they must not know, but they messaged back that they were aware. I didn’t think it would affect our stay, but it would’ve been nice to know beforehand. The next day, I looked at the couch closer and there were several staples sticking out of the wood which is a huge safety hazard. 2.) We had 2 full days there. On our first day, we had 4 unannounced maintenance visits which is actually not allowed according to their strict contract they make you sign. We got absolutely no heads up and had multiple men in and out of the house. 3.) Cleanliness issues including orange stained shower curtains, hair on beds, dirty windows, and extremely poor water pressure.”
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