Beach Properties of Hilton Head

“The house itself is lovely. The kitchen is well stocked and outdoor area nice. There's a bridge that takes you to 77A beach access and is a 10min walk or so. Two challenges we had: The garage has several areas of ceiling damage with black and a musty smell. I shared this feedback along with a few other things- remote not working, etc- the day after I checked in and received an automated response with no follow up. There's a LOT of text/email automated messaging and surveys, but not all helpful. We had a friend staying in Shipyard try to visit and that required several phone calls and sitting on hold. It would have been nice to know the steps in advance. We gave up and went up front to get her.”

“Beautiful property for a group of couples. Everything was clean and in great condition. Only two cons: host was unresponsive regarding check in and check out times, and the cost to heat the pool and hot tub was ridiculous but luckily there was no need for us to do that as the temp was manageable”

“House was great. Beds very comfortable. Read your contract-have to pay extra for the pictured hot tub. We had to pay an additional fee for the late request also. The hot tub worked for less than 24hrs. We notified Beach Prop. The pool person who came out while we were not there said it was operator error. There was only one button to push. We notified Beach Prop multiple times that the hot tub did not work only to be told repeatedly it was operator error. On check out day, pool person came as we were packing. He looked at the hot tub and found a faulty sensor which he said should have been replaced. Said it was not operator error. We did get a $340 refund after much persistence with Beach Prop. We would have loved a working hot tub though. We have received no apology.”

“Great stay in Sea Pines! Location and accommodations were excellent. We can't wait to come back.”

“Good visit”

“Love the place was very vibey and great location with close walk to the beach”

“26 Sea Lane is a beautiful home and only a 10 minute walk to the beach. Unfortunately, we had several issues during our stay. 1. We paid to have the pool and spa heated and upon arrival the pool and hot tub were unusable due to a failed temperature sensor. Pool wasn’t usable until 4th day of our stay. The toilet in a bedroom was leaking around the base of the toilet. The left side of the house wouldn’t cool below 78. Some of the decking outside was coming apart. We were told we would be credited back for the pool heat since we had so many issues but no one ever called back to follow up. We were told the Beach Properties Team was in meetings all day Monday & Tuesday during our stay and we’d get a call on Wednesday. This was our 5th year using Beach Properties and prior years our stays have been great. This home needs some simple TLC to be great. The 2 Star review was based on our frustration reaching someone and lack of follow up by Beach Properties.”

“Great location. About a two minute walk to the beach and Coligney Plaza. This was very important since my wife recently had knee surgery. Getting around was a breeze. Unit is ideally located to pool, workout facility and hot tubs. Only downside was TV in Master Bedroom didn't work after day 1. Notified Beach Properties on Monday, however no one showed up to address the issue until Friday and unfortunately they could not fix problem. No other remedy offered. Disappointing but the service person did apologize. Overall it was still a very good stay.”

“The photos should be updated to show no carpet but that was fine with us. The pool man came in without knocking. We looked out from the kitchen and was scared to death! Overall, our stay was great!”

“This home was not well appointed. The things you expect in a rental we’re not available. Few rolls of toilet paper, utensils missing in the kitchen. The “extras” were for 1 unit in a home which sleeps 6. Outdoor furniture was dirty”