Alicia Hollis Rentals

“We really enjoyed the beautiful view and the easy beach access, which were definitely the highlights of our stay. The space itself was comfortable and worked well for us. With one bedroom, one bathroom, and a pull-out couch, there was enough room for what we needed. I do think there are a few things that could use some attention. The biggest one was cleanliness. We noticed some mold on the kitchen ceiling, dirty socks left on the floor near the bedroom TV, and what appeared to be a spill or residue on the cabinets. The hairdryer also worked, but was pretty dirty and probably due for a replacement. The Keurig wasn’t working during our stay. We had specifically purchased Keurig pods to bring with us, so that was a little disappointing. There were other coffee makers available, but they were drip coffee makers. The 10:00 AM checkout felt a little early to us, especially since 11:00 AM is more typical for many vacation rentals, but that’s certainly a minor issue compared with the others”

“We had a great time, condo was amazing had everything we needed, perfect weather, clear water, close to beach & pool area, can’t wait to go back next year”

“The condo was clean and welcoming. The view was amazing. The complex was very quiet during the week. Beach access was easy and the condo came with 2 chair rentals and an umbrella. Would definitely come back to the Surf Dweller condos.”

“The condo was great. Great location and the views were amazing”

“Nasty nasty nasty. Do not waste your money on this nasty place. I was grossed out from the start to the end. It looks like it hasn’t been remodeled ever! It’s in really bad shape. Staff didn’t care about complaints of filth. It’s like they were a slumlord.”

“Ideal budget friendly”

“We enjoyed our stay and it was exactly what we needed. The unit has an easy walk to the beach, lots of indoor seating, but is a bit dated. It was very clean but the carpet is old and has a mildewy smell. Comes with umbrella and chairs on the beach which is awesome!”

“This was unfortunately the worst Airbnb experience we’ve had in 5 years visiting the Fort Walton area. Upon arrival, we were told someone “might” be fixing the water heater, but when we got to the unit there was no technician and no running water. We were moved to another unit where we found dirty swim trunks in the bathroom, a chirping fire alarm, and stained bed sheets. After moving back to the original unit the next day, there was active construction directly outside our unit that we were never informed about. Workers were sanding paint, leaving debris everywhere while wearing respirator masks, and at one point our door was taped off without notice. Management was dismissive, focused only on refusing additional refunds, and never apologized. They did reimburse one night, but not the full amount since we booked through Airbnb. We would not stay at another property managed by Alicia J Hollis Realtor Rentals again. Communication and professionalism throughout the stay was awful. Bad.”

“Beautiful location, family had a great time at Fort Walton. Condo met our needs for the most part, but several issues came up. Unfortunately the property is listed to sleep 8, but in the description fine print it says that it sleeps 6. So our family of 7 was pretty cramped. The dishwasher was in really bad shape to start with, with bits of the posts crumbling off in rusty pieces after we ran a load. Then there was a leak somewhere below our unit and we had plumbers in and out, telling us not to use the dishwasher or the nicer shower for the second half of our trip. We tried to touch base with the owner via the Airbnb app and never got any response. Then we found out on check out day from the plumbers- not from the owner- that the leak was not from our unit. Finally, the unit did not have paper towels, dish soap, laundry detergent, etc, so we needed to make any extra grocery stop. Overall we still had a great time, but the property presented some challenges for our stay.”

“Condo is in a great location. To get into condo the door is hard to figure out at first. The condo itself was a decent space but had dry wall patches all over and do not plan on using the closets at all in this home in the bedrooms as they are stuffed full of random things. Counter Ice machine they had doesn’t work and isn’t cleaned regularly as we discovered black mold in it. Overall it was a budget friendly vacation condo on the beach.”