Manager Review

Ciel reviews in Phoenix, Arizona

4.63

Ciel holds a 4.63 guest rating in Phoenix, Arizona, computed from 671 guest reviews across the vacation rentals they manage there. That ranks them 35 of 46 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Phoenix, or homeowner reviews of Ciel on their profile.

Ciel's guest rating in Phoenix, Arizona of 4.63 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Phoenix.

Recent guest reviews in Phoenix

AllyshaSeptember 2026
“We stayed at this location to attend the My Chemical Romance concert. It was easy to walk from the stadium to the Airbnb. If you’re not up for walking, there were plenty of scooters that could easily take you to and from the locations nearby.”
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JudithAugust 2026
“Cool, quiet, safe area, nice size. All went well!”
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LuisJuly 2026
“Great stay, walkable to downtown”
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AlejandroJuly 2026
“Great place to stay if you want to be next to the major downtown Phoenix spots. I’m definitely staying here again whenever I travel to Phoenix again.”
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AmarnathJune 2026
“After entering property with the instructions provided, discovered it was already occupied by someone else. Ciel tried to provide me another location to stay but it was unclean, smelled of cigarette smoke/dusty and not the property that was advertised. Had to cancel booking and find alternative accommodation at short notice”
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