West Lake Properties

“This is a great place. Highly recommend it!!”

“Loved our stay here! The house was perfect for our group and in a great location. Would definitely recommend to anyone looking for a stay in the area.”

“The location was perfect for us to be at the mountain early to watch our grandson race at western regional champs and so relaxing at the end of the long days.”

“Great stay overall including good location and cleanliness, though kitchenware and the heating of the place left a lot more to be desired. Main issue is false advertising on bed sizes, they are Full sizes not Queens.”

“We had an amazing stay. The place is beautiful and well stocked. And the hosts are very responsive.”

“We had a good stay at this condo! it’s a great size for 5 guests with a spacious kitchen and living room. One thing to note is that the master en-suite bathroom doesn't have a traditional door, but rather a sliding partition kind of thing, which may affect your privacy.. Unfortunately, we booked this specifically for the advertised hot tub, which was closed for our entire stay due to a heater failure. While I understand this was an HOA issue, it was a major disappointment for a ski trip and we paid a premium for the amenity. We had a difficult time reaching a fair agreement with the host regarding this, and ultimately had to involve Airbnb support to resolve the refund request. It’s a lovely home (and great location for skiing palisades!), but I’d recommend confirming all shared amenities are operational before booking if they are a high priority for your trip.”

“Nice house, ideal for skiing at Palisades and having ample space for everyone in a ski group”

“Driveway/garage was extremely hard to locate, took us an hour to find where the host was referring to. The checkout instructions regarding taking out trash said to put it in the metal garbage bin, we were not informed that there should be a key. When we were rushing to check out, we realized that the bin was locked. Host said that there’s a key hanging there but it was nowhere to be found. Check in and checkout instructions need to be clearer.”

“Unfortunately, our stay was very disappointing due to cleanliness and maintenance issues. The downstairs bedroom had what appeared to be a dog urine stain and the smell was overwhelming especially when the heater was on. One of the blankets also reeked of dog urine and was unusable. Because of the odors, we needed to wash multiple sheets and blankets ourselves during our vacation, which was unexpected. The shower curtain was musty and covered in grime and stains, which made the bathroom feel unsanitary. We also experienced no hot water for an entire day of our stay, and the power repeatedly went out. Additionally, there was a random box left on the dining table when we arrived, which made it seem like the unit had not been properly cleaned or prepared for guests. Overall, this was not the experience we expected and made our stay uncomfortable.”

“Booked this stay for pool / hot tub usage, but discovered it was closed upon arrival. No heads up was given about this closure before arriving at the stay, even though the amenity is a part of the title.”