Manager Review

West Lake Properties

West Lake Properties's guest rating of 4.71 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

KhushiJune 2026Tahoe City, California
Loved the stay ‘ saw a bigggg bear right outside but don’t worry the house is 100% protected - with electric fence so felt safe .. it’s a cute stay !!
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EvelynJune 2026Tahoe City, California
Great place very cozy
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SarahJune 2026Homewood, California
Wonderful stay and great location for access to the lake, hiking and the west side market!
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SusanJune 2026Tahoe City, California
We had a wonderful stay at this quaint cabin near the river. The setting was peaceful and beautiful, with lovely natural surroundings that made it feel like a perfect getaway. The cabin had a cozy, charming feel and was a great place to relax and enjoy the quiet. Being close to the river made the stay even more special. It was so nice to hear the water nearby and spend time taking in the scenery. The area felt calm, private, and refreshing. It was the perfect spot to unwind, enjoy nature, and spend quality time away from the busyness of everyday life. We would definitely recommend this cabin to anyone looking for a peaceful and scenic retreat.
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MatthewMay 2026Tahoe City, California
🙏
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ShawnMarch 2026Tahoe City, California
Great stay overall including good location and cleanliness, though kitchenware and the heating of the place left a lot more to be desired. Main issue is false advertising on bed sizes, they are Full sizes not Queens.
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VarshaMarch 2026Tahoe City, California
We had a good stay at this condo! it’s a great size for 5 guests with a spacious kitchen and living room. One thing to note is that the master en-suite bathroom doesn't have a traditional door, but rather a sliding partition kind of thing, which may affect your privacy.. Unfortunately, we booked this specifically for the advertised hot tub, which was closed for our entire stay due to a heater failure. While I understand this was an HOA issue, it was a major disappointment for a ski trip and we paid a premium for the amenity. We had a difficult time reaching a fair agreement with the host regarding this, and ultimately had to involve Airbnb support to resolve the refund request. It’s a lovely home (and great location for skiing palisades!), but I’d recommend confirming all shared amenities are operational before booking if they are a high priority for your trip.
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AmberFebruary 2026Homewood, California
Driveway/garage was extremely hard to locate, took us an hour to find where the host was referring to. The checkout instructions regarding taking out trash said to put it in the metal garbage bin, we were not informed that there should be a key. When we were rushing to check out, we realized that the bin was locked. Host said that there’s a key hanging there but it was nowhere to be found. Check in and checkout instructions need to be clearer.
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JessicaFebruary 2026Tahoe City, California
Unfortunately, our stay was very disappointing due to cleanliness and maintenance issues. The downstairs bedroom had what appeared to be a dog urine stain and the smell was overwhelming especially when the heater was on. One of the blankets also reeked of dog urine and was unusable. Because of the odors, we needed to wash multiple sheets and blankets ourselves during our vacation, which was unexpected. The shower curtain was musty and covered in grime and stains, which made the bathroom feel unsanitary. We also experienced no hot water for an entire day of our stay, and the power repeatedly went out. Additionally, there was a random box left on the dining table when we arrived, which made it seem like the unit had not been properly cleaned or prepared for guests. Overall, this was not the experience we expected and made our stay uncomfortable.
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LaurenJanuary 2026Tahoe City, California
Booked this stay for pool / hot tub usage, but discovered it was closed upon arrival. No heads up was given about this closure before arriving at the stay, even though the amenity is a part of the title.
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