Us Living

“Before arriving in Dallas, they moved us to the new unit that had just undergone construction. It's really pretty however was not ready for renters. There was a smell that gives you headaches Sheetrock dust visibly sat on tables, lamps, windows. The tv had no power cord. There was no WiFi. When my daughter was there for a new job. I purchased cleaning supplies and cleaned. I notified Albert immediately and literally never heard back until there was a water leak under the sink the next day. He assured me an answer to compensate for all that we had to do to make it livable and never heard back again during the entire stay. The concierge was incredible and helped as much as she could. But she only has limited authority. Never had any help from Albert to make everything right. If the communication was just decent at least, I could've understood. It's unfortunate that it wasn't.”