Manager Review

Upper Canyon Lodging Co.

Upper Canyon Lodging Co.'s guest rating of 4.57 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

MondeeOctober 2026Ruidoso, New Mexico
“Very rustic and cute. Hot tub was phenomenal. Extremely pet friendly and that was a huge deal for us! Only complaint is the mattresses were outdated and uncomfortable. Otherwise, great stay with pretty views and wildlife activity”
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KellyOctober 2026Ruidoso, New Mexico
“Except lots of cob webs. Sheets in bottom bedroom smelled like mildew as well as the shower curtain. Bathroom shower/tub extremely uncomfortable in size. In all reality this place looked like no one has ever stayed. Needs alot of cleaning and upgrades. We were even scared to use the dishes due to dust inside cabinets. Patio furniture had bird droppings and very dusty. Will not stay here again.”
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JaslynOctober 2026Ruidoso, New Mexico
“The area was beautiful. We booked a couples cabin assuming it would be a peaceful weekend. Lots of other cabins with children staying, while it isn't the lodging company's fault, kids were running around until 10pm screaming and playing in the common yard area. Cabin needed a little maintenance, bathroom door nob was falling off, water pressure would come and go.”
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ZacharyOctober 2026Ruidoso, New Mexico
“Beautiful location, well kept grounds, cozy little cabin, but did have issues with water pressure and crazy kids that were loud.”
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KimberlyMay 2026Ruidoso, New Mexico
“Bed bugs Then was given a cot to sleep on it was broken kept falling apart while sleeping I was given a half refund but my body was covered in bed bug bites half ain’t enough”
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JulioMay 2026Ruidoso, New Mexico
“Beautiful location, but overpriced for the condition of the cabin. The love seat is worn out and is too small to relax on. no shampoo provided and only a cheap small thin bar of soap was included. For what we paid for one night, I expected better furniture and basic amenities. The scenery saves it, but the interior needs upgrades.”
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May 2026Ruidoso, New Mexico
“Cabin was just what we needed and expected. Very cozy, all the amenities listed were included and the area was very peaceful. Will definitely stay again.”
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May 2026Ruidoso, New Mexico
“Was very pleased with our stay. Very quiet and peaceful Definitely staying here again”
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GabrielaApril 2026Ruidoso, New Mexico
“The cabin is very spacious and had plenty of room for our family. A few suggestions like extra blankets, there were none and got cold at night. That also goes for the towels and toilet paper, there was not enough for a family of 10. We had to wash towels so could be reused. There were several cosmetic issues like one of the couch seats was completely torn. We had to use the pet blanket that was given to us to cover it up because it was really badly torn. Also the kitchen sink needs to get replaced it's in pretty rough shape. One of the dinning room chairs was broken. Rooms and bathrooms need paint jobs due to several stains and scratches. Sum more pots, pans and plastic bowls to prepare food would have been helpful. Also there was clutter in room closets, one in particular had Christmas decorations just thrown on the floor. Normally would not be this nitpicky but for the cost of 1k+ expected better accommodations. Overall our stay was nice, but would probably not stay here again.”
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MasonMarch 2026Ruidoso, New Mexico
“Very small for how much we paid. Not very clean on the inside and we could hear the neighbors just talking normal. We could literally hear their microwave beeb. We were not informed that we’d be sharing a house with other guests. Bed was very outdated and uncomfortable. Water heater location is a safety hazard. No way to heat the house up reliably spiderwebs in corners as well as other bugs.”
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