TheHostCo

“Very disappointing $750 stay. The mattress had what appeared to be urine stains, dried blood, and hair. We took photos. The wood-burning stove blew cold air, making it unusable, and none of the advertised Wi-Fi passwords worked. The neighbors have approximately five dogs that bark at random hours. Behind the rental, loud music continued until early morning. When we politely asked for it to be turned down, they turned it up instead. Saturday night, I was awake until 3:32 AM. Our trip coincided with hurricane-related winds and rain. We were forced to either travel in dangerous weather or lose our $750 nonrefundable payment. Tree branches also blew onto my Tahoe, leaving scratches. Be cautious parking near the tree during high winds. I understand the owners cannot control weather or neighbors, but cleanliness and functioning amenities are their responsibility. We barely utilized the home. We will never return.”

“The home is beautiful but a car or van is not recommended. The notice about having a truck or SUV came after I paid for our stay and that it was on a dirt road. Also arriving at night is a definite no, thankfully I had people with me that could help with directions as the navigation app was recommended not be used by the owner. I would also make sure to ask the owner if the outside chairs around the table have been replaced as they were torn and unusable. Not being able to sit outside on the beautiful patio area off the kitchen was disappointing as this was the main reason for selecting this house. We also killed several spiders inside the house.”

“The Rustic Cabin in Williamson Valley is quiet and situated on a beautiful working ranch. Brahma cattle roam freely. I heard coyotes and a wonderful owl at night. My stay coincided with an enormous amount of rain which would have made the driveway a little challenging for a small car - I had a large truck and was fine. The couple times I reached out to Travis he was responsive. I had a puppy and was grateful for the patio and easy access patio doors. Overall, a pleasant stay despite the rain. The area needed it though.”

“Fun. Feels like you have gone back in time, in a good way. Comfortable.”

“Fabulous! Loved the historic house. It was decorated so cute and only a block from town. Everything was walkable. Nice quiet patio to relax. Would definitely rent again.”

“Great location! Great place! Good instructions”

“The location is fantastic, with beautiful views and a great porch to enjoy them from! We didn’t realize from the listing, but this is a backyard cottage on the host’s property. That being said, it felt relatively private. The furniture left a little bit to be desired (as others have noted, the bed feels small, and the couch wasn’t super comfortable). The automated messaging had a few hiccups with check-in and conflicting checkout instructions, but the host was otherwise easy to reach. Overall, a charming little getaway, and it would be absolutely perfect for a weekend stay!”

“Unfortunately, our experience was very disappointing. When we arrived, the property was not clean—there was noticeable pet hair on the sheets and furniture, which was a serious health concern as I had just undergone surgery. We reported the issue immediately and provided photos, but instead of resolving it, we were told to change the sheets ourselves. This was not acceptable given the condition. We did not feel comfortable staying, so we left the same day and booked another Airbnb. The host did allow early check-in, which we appreciated. However, we were also asked to make our own beds, change sheets, and clean before leaving, which was not stated in the listing. After leaving, we were contacted by police who informed us the host had reached out to them, which was very concerning. Thankfully, Airbnb support stepped in and resolved the issue.”

“The worst experience ever. We busted the gas line to our rental going up to the house. Spent more money having to get a hotel and their response was we didn’t follow directions given. REALLY? We’re not from Arizona so following directions was all we had to get to this horrific place. Never again!! The description on the Airbnb site said nothing about the horrible road. When it was time to check in they tell us not to follow Mapquest, follow their instructions to get to this home. HORRIBLE HORRIBLE!”

“Our stay was brief, ran into a couple bumps which took a while to iron out. The location was good, and the home was clean and comfortable.”