The Timberline Condominiums

“We loved the condominium. We did not realize the bathroom would be downstairs and the king bed was in the loft area so that was a little disruptive in the middle of the night but other than that the condo was great”

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“Very good location! This is stated on the listing, but definitely note the lack of A/C. Additionally, there were some challenges with the shuttle system and the office's knowledge of it, but in general, the room and location was great!”

“Luxury of swimming pool, gym and spa included in the stay. Sofa convertible bed not comfortable due to depression due to soft depression in the middle. Summer made the room a bit hot since it doesn't have an air conditioner but the provided fan did give some comfort. Doesn't feel spacious to move around.”

“Convenient location for a trip to maroon bells”

“Original listing at time of booking said construction would be complete by 2025 which was misprint. Pool hours as posted on gate 2-9pm in summer which seems abbreviated in hot weather & office when contacted stated that hours are different from what is posted. Often workers out doing yard work - pool ambience was decreased. Advertised as having game room which is closed due to construction. Unit frig was leaking and there was floor damage in kitchen creating a tripping hazard. Contacted booking multiple times to address but continued leaking. Parking was limited due to construction. Kitchen was minimally outfitted no salt or pepper, no foil, knives very dull, pans needed serious scrubbing as not nonstick even with oil or butter, not enough dish detergent provided needed to keep asking for more. It was adequate for 5 but frankly not worth cost or to stay 4 nights. Restaurant onsite overpriced so drove 25 min to Aspen mrkt. We have never rated some place so low. We will not return sadly.”

“We had a very disappointing experience at this property. As soon as we entered, we found broken glass inside the accommodation. One of our group members was injured while cleaning up the glass to make the area safe. We immediately informed the receptionist, but we were told that someone would only come the next morning. After a long day of traveling, this was the last thing not we expect. Safety should be a top priority, and finding broken glass upon arrival is unacceptable. Thankfully, the injury was not serious, but the situation made us feel unsafe and ruined our night. Overall, this was a very unpleasant experience, and we expected much better from this property.”

“Good place but at the check out we have asked for extra 30 minutes and they were completely inflexible. We left at 9:55am and waited around for 40 minutes and no cleaning person or anyone showed up at the place. I did talk to a manager and explained the situation and she could not accommodate. I did try to call her boss and never received a call back. For a “luxury” place in snow mass and being the hospitality industry was very surprising with the rude attitude.”

“The place was great and matched the listing, but our experience was dampened by a few issues. The community amenities closed much earlier than expected, so we weren't able to use them, and we unfortunately found dead mosquitoes in the hot tub. While the house itself was as described, these maintenance and timing details definitely affected our stay.”

“The stay was as expected, except that the description notes pool and hot tub access. When we arrived at 6 pm, we went straight for the hot tub. After 5 minutes, we were told by the staff that the hot tub and pool were closed. This was contradictory to the described pool/hot tub opening hours. It was also a bummer since this was one reason we booked this Airbnb. Lastly, the walls are paper-thin. There were a lot of children next door, so earplugs are recommended.”